We are looking for a dedicated and detail-oriented Spa Attendant to join our team. In this role, you will play a crucial part in providing exceptional service to our guests, ensuring a clean, welcoming, and relaxing environment that aligns with our brand's commitment to wellness and rejuvenation.
Responsibilities
Maintain the cleanliness and organization of all spa areas, including treatment rooms, relaxation zones, and locker facilities
Assist in the daily operations of the spa, including managing supplies, equipment, and inventory
Provide excellent customer service by greeting guests, answering questions, and guiding them through spa offerings
Support spa therapists and other staff in preparing for treatments and sessions, ensuring all necessary materials are readily available
Monitor and maintain the spa's ambiance, including lighting, music, and temperature to enhance the guest experience
Handle guest feedback and concerns professionally, striving for resolution and guest satisfaction
Required and Preferred Qualifications
Required:
High school diploma or equivalent
Previous experience in a customer service role, preferably within a spa or wellness environment
Strong communication skills with the ability to interact effectively with guests and team members
Preferred:
Experience in a spa setting or knowledge of spa treatments and services
Basic knowledge of health and safety regulations related to spa operations
Job Types: Full-time, Permanent
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