Job Description

If you enjoy creating calm, welcoming spaces, this role is for you. As a Spa Attendant, you'll help us keep the spa pristine, organised and relaxing so every guest leaves feeling refreshed.

Your Day to Day

Clean and sanitise all spa areas, treatment rooms, relaxation spaces and equipment. Prepare the spa for opening and closing according to resort standards. Manage linen, towels and laundry, ensuring stock levels are always maintained. Welcome guests with warm service, assist with basic needs and guide them around the spa facilities. Monitor cleanliness and safety conditions, reporting any issues immediately. Coordinate with Spa Therapists and the Spa Manager to support treatment schedules and guest flow. Replenish amenities, maintain relaxation areas and keep all spaces organised throughout the day. Follow all health, hygiene and safety procedures and complete logs when required. Provide additional operational support to ensure smooth daily spa operations.

What We Need From You

Experience in a spa, recreation or guest service role is an advantage. Strong attention to detail with a commitment to cleanliness and organisation. Ability to multitask and stay calm during busy periods. Friendly, approachable and focused on delivering great guest care. Good communication and teamwork skills. Flexibility to work shifts, weekends and public holidays. Fluency in English; additional languages are a plus.



What you can expect from us:



We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.



Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.



IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.



So, join us and you'll become part of our ever-growing global family.



Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.