About the Role

We are recruiting for a versatile Pre-Sales Engineer to support existing and expected growth across the Middle East. Reporting to the Solutions Director - ME and working alongside the VITEC team, this position will identify and support sales opportunities and existing deployments with our channel partners and their end-clients. Travel across the Middle East is expected. The main focus of the role is pre-sales technical support. You will also be responsible for the implementation of customer installations as a contracted specialist, supporting our channel partners. Main duties include:

• Support the company's sales team to help specify products for new customers, reply to tenders, and carry out web-based and on-site demonstrations and training.
• Provide technical expertise and support for our products.
• Focusing on building relationships with the technical teams of our partners.
• Deliver product training to our partners and end users.
• Prepare and deliver presentations, demonstrations and POC's.
• Generate revenue by providing commissioning services.
• Occasionally it may be necessary to assist the central support team and the customer to debug and troubleshoot any problems faced during the installation process.

About You

The successful candidate will have:

• Strong technical knowledge of:
  • IP networking solutions is essential.
  • Desirable :
    • Digital AV technologies.
    • Development/scripting
• Experience of:
  • video over networks is desirable.
  • digital video technologies and Audio-Visual equipment and video over networks is also highly desired.
• Previous experience of working in a pre-sales/solutions consultant position, within the AV and/or IT industry.
• Evidence of an ability to create innovative technical solutions.
• Able to build customer relationships and provide phenomenal customer service.
• Can show they are confident to stand up in front of an audience and present the company, a product, a solution or a technical demonstration.
• Outstanding problem solving skills.
• Excellent written/verbal communication skills.
• Must be able to show previous experience of ability to work independently and manage and priorities own work load.
• Patience, commitment and a desire to learn.
• Bachelor's Degree in Computer Science, Engineering, Networking or related field.
• Fluent in English in speaking, reading and writing.