Your primary duties will include testing and maintenance of kiosk software, networks, hardware and other related systems.
Maintaining kiosk networks including mainframes, VPNs, routers and other physical hardware.
Test system modifications to prepare for implementation.
Investigate customer problems referred by technical support.
Monitor program performance to ensure efficient and problem-free operations.
Coordinate user or third-party testing.
Conduct historical analyses of test results.
Provide technical support during software installation or configuration.
Monitor bug resolution efforts and track successes.
Install, maintain, or use software testing programs.
Identify program deviance from standards and suggest modifications to ensure compliance.
Create or maintain databases of known test defects.
Provide feedback and recommendations to developers on software usability and functionality.
Design or develop automated testing tools.
Evaluate or recommend software for testing or bug tracking.
Interpret, build upon, and comply with company quality assurance standards
Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
Identify training needs and take action to ensure company-wide compliance
Pursue continuing education on new solutions, technology, and skills
Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
Provide training and support to quality assurance team on systems, policies, procedures, and core processes
Skills and Qualifications Bachelor\xe2\x80\x99s degree Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor Superb computer competence, including database management Knowledge of quality assurance terminology, methods, and tools Analytical, problem-solving, and decision-making skills Demonstrated knowledge of testing best practices, version control practices and defect management practice Understanding of Agile/Scrum methodology and how QA functions within it Job Type: Full-time Salary: AED7,000.00 - AED8,000.00 per month Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
Experience:
Similar: 2 years (Required)
Language:
English (Required)
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