Social Media Manager Mina Seyahi Complex

Dubai, United Arab Emirates

Job Description

Job Number 22220723
Job Category Sales & Marketing
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY We are looking for a creative Social Media Manager to assist in the execution of our marketing efforts. This role will design and develop engaging, creative, aesthetically pleasing on trend content that will promote our concepts through various social channels in a very creative way. We are not your typical hotel group! The successful candidate will be expected to have modern visual content creator skills in addition to being able to bring creative ideas to life. We are looking for candidates with a strong ability to translate business requirements into attractive visual content, execute these seamlessly and measure the impact on the business. If you can communicate well, are flexible and \xe2\x80\x98in the know\xe2\x80\x99 of the latest trends in social media, filming and photography then this one is for you.
CANDIDATE PROFILE Education and Experience
Required:
  • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
  • 4-year bachelor\'s degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.

CORE WORK ACTIVITIES
Hotel Marketing and Advertising
  • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
  • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
  • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns\' creative and media plans, particularly for food and beverage promotions.
  • Manages F&B media schedules and verifies prompt settlement of accounts.
  • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
  • Executes email marketing, and display advertising.
  • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
  • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

Social Media Content Management
  • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
  • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
  • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Public Relations and Visual Asset Management
  • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.
  • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
  • Manages assigned accounts as per the media account management system.
  • Writes and distributes all press releases for property events, promotions, and outlets.
  • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
  • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.
  • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
  • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
  • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
  • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
  • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
  • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.

Direct Marketing and Collateral Development
  • Coordinates and executes Hotel and F&B printed materials.
  • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
  • Assists in the production of all property, F&B display, and temporary signage in hotel public areas.
  • Promotes collection of competitors collateral and publicity on a monthly basis.
  • Manages the execution of F&B direct marketing activities.
  • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

General
  • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.
  • Helps with the publication of hotel\xe2\x80\x99s newsletter(s).
  • Supports communications duties and functions as deemed necessary.
  • Assists in the liaison and execution of joint F&B promotions.
  • Works with eCommerce to verify the Hotel\xe2\x80\x99s website and related websites are updated on a regular basis.
  • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
  • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
  • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
  • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests\xe2\x80\x99 well-being, and we\xe2\x80\x99re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you\xe2\x80\x99re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

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Job Detail

  • Job Id
    JD1490506
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned