Sitecore Developer – Application Support
United Arab Emirates, United Arab Emirates
Job Description
@MarcEllis is #HIRING Job Title: Senior Application Support Engineer (Arabic preferred) Location: Onsite-Abu Dhabi. Duration: 1-year extendable contract Job Overview: Provide expert-level support by executing advanced troubleshooting and collaborating with cross-functional teams, to implement impactful solutions, optimizing application support, and ensuring system stability with minimal downtime for end-users. Key Responsibilities:
Experience Required: 68 years
Education: Bachelors in IT, Computer Science, or related field
Certifications Preferred: Azure, AWS, Sitecore Next.js, Microsoft CRM D365, Software AG Interested candidates can send your CV to: '
- Lead complex incident troubleshooting, root cause analysis, and resolution within SLAs.
- Monitor and optimize application performance and system health.
- Maintain and enhance support documentation, runbooks, and knowledge bases.
- Collaborate with cross-functional teams and vendors to ensure system stability and user satisfaction.
- Support system upgrades, configurations, and automation processes.
- Ensure compliance with security, risk, and regulatory standards.
- Provide mentorship and on-the-job training to junior team members.
- Application architecture, performance tuning, and diagnostics.
- Scripting and automation tools.
- System monitoring and backup operations.
- Strong analytical and problem-solving ability.
- Excellent communication and teamwork.
- Proactive mindset with attention to detail.
Experience Required: 68 years
Education: Bachelors in IT, Computer Science, or related field
Certifications Preferred: Azure, AWS, Sitecore Next.js, Microsoft CRM D365, Software AG Interested candidates can send your CV to: '
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Job Detail
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Job IdJD1906991
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned