Job Description

Be Our Guests' Superhero! Join Radisson Hotel Group as a Shift Leader-Bell Desk and Make Every Moment Matter!

Do you have a passion for exceptional guest service and leadership in the hospitality industry? If so, Radisson Hotel Group invites you to join our team and ensure our guests can relax and enjoy unforgettable experiences!


Our first-class Guest Relations Team is the heart of our establishment, warmly welcoming guests with smiles and dedication. We strive to deliver hospitality experiences that exceed expectations, creating memorable moments for every guest.


As a Shift leader, you will lead a team of Bell Attendants, ensuring the highest standards of service are maintained. You will play a pivotal role in delivering exceptional guest experiences while fostering a fun and collaborative work environment.

Interested? Say Yes I Can! We are looking for passionate leaders just like you!

Key Responsibilities:

Ensure seamless operations within the guest relations department, exceeding guest expectations at every touchpoint. Lead a team dedicated to delivering exceptional guest satisfaction and resolving inquiries promptly. Take responsibility for tasks and ensure timely, professional completion. Support departmental goals and consistently achieve hotel targets and initiatives. Manage resources effectively, including cost control and inventory management. Foster strong relationships while promoting company values and culture. Ensure compliance with regulations and implement best practices for due diligence.

Requirements:

Experience in Bell Desk operations in a supervisory role in 4 or 5 Hotel/s in the UAE.
Hands-on, proactive approach with a "Yes I Can!" attitude. Passion for outstanding guest service and team collaboration. Creative problem-solving and initiative-taking skills. Integrity and a commitment to excellence in hospitality. Familiarity with IT systems is an advantage. Strong communication and leadership abilities.

Why Join Us?

At Radisson Hotel Group, we value our people as our greatest asset. Join a team committed to making every moment matter while advancing your career in one of the world's largest hotel companies.

Apply Now:

Take the next step in your career by visiting careers.radissonhotels.com and submitting your application today.

Discover More:

Learn about our culture and values at careers.radissonhotels.com and see how Radisson Hotel Group is the ideal place to grow your career.


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