Shift Incharge/cafe Supervisor
Job Description
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Operations & Service
Supervise daily cafe operations, ensuring consistent service and product quality.
Support cafe opening and closing procedures, including cash handling.
Ensure adherence to health, safety, and hygiene standards.
Manage inventory, stock rotation, and supplier coordination.
Team Management
Assist with staff scheduling, attendance, and performance tracking.
Support training and development of new team members.
Motivate and guide baristas and service staff to maintain high morale.
Customer Experience
Ensure every guest receives prompt and friendly service.
Handle customer complaints or feedback with professionalism.
Build relationships with regular customers and enhance brand loyalty.
Sales & Reporting
Assist in achieving sales targets and cost control objectives.
Monitor daily sales reports and provide insights to management.
Suggest improvements to increase revenue and efficiency.
Requirements
Minimum 2-3 years of experience in cafe, coffee shop, or restaurant operations.
Strong leadership, communication, and problem-solving skills.
Knowledge of cafe operations, POS systems, and cash management.
Good understanding of hygiene, food safety, and customer service standards.
Basic computer literacy (MS Office / POS Software).
UAE experience preferred.
Skills Required
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Job Detail
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Job IdJD2116782
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned