Service Planning Administrator
UAE, United Arab Emirates
Job Description
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Service Planning Administrator
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Job information
Apply by
12-10-2023Reference number
JR-0025872Job function
ServicePosition type
Full timeYour responsibilities and tasks:
GEA is one of the world\'s leading suppliers of systems and components for the food, beverage, pharmaceutical and agricultural industries. Founded in 1881, the international technology group focuses on machinery and solutions, as well as advanced process technology, components and comprehensive services.
Worldwide, it employs more than 18,000 people in five divisions and 62 countries. GEA contribute significantly to the reduction of CO2 emissions, plastic use and food waste. In doing so, GEA is making an important contribution to a sustainable future, in line with the company\'s goal: Engineering for a better world.
Roles and Responsabilities:
Worldwide, it employs more than 18,000 people in five divisions and 62 countries. GEA contribute significantly to the reduction of CO2 emissions, plastic use and food waste. In doing so, GEA is making an important contribution to a sustainable future, in line with the company\'s goal: Engineering for a better world.
Roles and Responsabilities:
- Preparing service offers and handling all invoicing service jobs (internal and external)
- Scheduling & Planning of Service jobs for all service engineers in line with priority and administering with all supports required; SFT , LPT, FT, & FHT(need basis)
- Preparing detailed service utilization reports for the FSE\xe2\x80\x99s on a monthly basis.
- Coordinate with training officer, technical manager and service engineer in building the SQM for training needs.
- Regular review of Field Service key figures (OI, Sales, Backlog, receivables, etc,) and taking corrective actions.
- Communicate proactively to Head of Service Execution on any crisis management or issue or reschedule of plans that may have certain business impacts
- Follow up on service quotes
- Collecting and Organizing service reports (internal & field office)
- Co-coordinating with sales for identifying project commission needs
- Regularly refer to to \xe2\x80\x9cControl Risks\xe2\x80\x9d for evaluating and organizing travel to potential High-risk countries.
- Experience in ERP systems \xe2\x80\x93 SAP / CRM for Field service management systems.
- Co-ordinate the travel logistics of the service team together with Admin.
- Service FSEs covering SFT, LPT and FHT
Your profile and qualifications:
Profile and Qualifications:
- Relevant Degree
- Experience of working with SAP/CRM
- Advanced working knowledge of MS Office
- Ability to work under strict deadlines.
- Good written & oral communication skills
- Min 3-5 years of relevant work experience.
- A competitive and flexible remuneration package.
- Great work environment and being part of a motivated and collaborative team.
- Internal training and career development opportunities at national and international level
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Job Detail
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Job IdJD1574564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned