Job Description

Service Marketing Intern - Emerging Market Service Division

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living.


We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally, and supporting this takes a huge effort.

What will you be doing?

We are looking for a Service Marketing Intern to join our Emerging Markets Service Organization. This role offers a unique opportunity to gain hands-on experience in service portfolio management, install base analytics, and marketing campaign execution across multiple geographies. As a Service Marketing Intern, you will support our commercial service growth strategy and collaborate with teams across Marketing, IT, Sales, and Operations.

What will you need to be successful?

Build simple dashboards (Excel/Power BI) to track the service install base. Prepare data for monthly and quarterly service performance reviews. Maintain and update the Service Portfolio catalog and contract tiers. Support SKU documentation, pricing updates, and product lifecycle tracking. Benchmark competitor service offerings and summarize key insights. Create customer-facing presentations and internal strategy decks. Assist with marketing campaigns (emails, flyers, events) to promote service offerings. Track and report on campaign performance and lead generation. Monitor key KPIs such as Turnaround Time (TAT), First-Time Fix Rate (FTFR), and rental growth. Support process mapping and identify opportunities for efficiency improvement. Assist in compiling service training materials for Sales and Distributor teams. Help coordinate virtual and in-person training sessions across the Emerging Markets region.

Successful candidates would need the following:

Current student or recent graduate in

Business, Marketing, Data Analytics

,

or a related field. Strong proficiency in

MS Excel

(pivot tables, data cleaning) and

PowerPoint

.

Experience with

Power BI

or

Tableau

is an advantage. Knowledge of

AI and no-code tools

is a plus.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what's next. We're focused on you. You're what's next...


Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/) Your Future: Annual Performance Bonus and Provident Fund Scheme, Share Save Options. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Medical Aid and an Employee Wellness Programme and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship.
Stay connected and receive alerts for jobs like this by joining our

talent community.

We're more than just a company - we're a community! Follow us on

LinkedIn

to see how we support and empower our employees and patients every day.


Check our

Glassdoor page

for a glimpse behind the scenes and a sneak peek into

You Unlimited

, life, culture, and benefits at S+N.


Explore our

new website

and learn more about our mission, our team, and the opportunities we offer.


Stay connected by joining our Talent Community .


We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.





Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into

You. Unlimited.

, life, culture, and benefits at S+N.


Explore our website and learn more about our mission, our team, and the opportunities we offer.