We are currently looking Service Mapping (CMDB) Specialist for our Qatar operations with the following terms & conditions.
Required Qualifications & Skills
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
Strong understanding of CMDB structure, CI classes, and relationships.
Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
Experience troubleshooting discovery probes, patterns, and integrations.
Ability to analyze complex service dependencies and present clear visual service maps.
Strong problem-solving skills with attention to detail.
Excellent communication and collaboration skills.
Key Responsibilities
Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.
Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.
Joining time frame: 2 weeks (maximum 1 month)
Additional Information
Terms and conditions:
Joining time frame:
maximum 4 weeks
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