Job Description

Service Engineer -Valves Basic Function:

• Responsible for Valve Services, growing MRO business and improving customer support to various end-users in UAE for valves.

Responsibilities:

• Responsible for installation, commissioning, training, fault analysis, factory acceptance test and repair of various types of valves
• Conducting site visits when required for investigation and resolving technical issues. Adhere to all site safety and performance requirements
• Active role in growing services/ spare parts/ components business for valves
• Keep updated with shutdown schedule and scope of work for ADNOC affiliates. Ensure valves maintenance is prioritised by end-user
• Support Customers by providing valve maintenance recommendations and coordinating with the Sales Team for the submission of budget quotations
• Provide technical support to Sales Team for Neles Spares Parts and obsolete products
• Handling Material Discrepancies/Rejections with Partners/Clients and coordinate the same with Logistics Department. Inspection of received material at the warehouse, if required
• Preparing Spare Parts Interchangeability Records (SPIR) as part of client PO Document submission (as needed)
• Ensure customers contacts, opportunities, and call reports are added and maintained in CRM
• Ensure that company's policies, practices and procedures are followed

Personal Attributes:

• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus.
• An articulate individual who can relate to people at all levels of an organisation and possesses excellent communication skills.
• Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High integrity and dependability with a strong sense of urgency and results orientation.

Desired Qualification:

• At least 10-15 years of relevant industrial experience.

Competencies:

• Business Insight, Integrity & Trust, Peer Relationships, Planning, Priority Setting and Effective Communication

Job Type: Full-time Salary: From AED15,000.00 per month Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)