Job Description

Service Engineer - Office Automation

Location:

UAE

Job Type:

Full-time

Industry:

Office Automation & Stationery / Office Equipment

About Us

We are a leading office automation and stationery solutions company, providing sales, service, and support for a wide range of office equipment. We are looking for a skilled

Service Engineer

to join our technical team and ensure smooth installation, maintenance, and repair of office equipment at client sites.

Key Responsibilities

Install, configure, and maintain office equipment such as photocopiers, printers, scanners, shredders, projectors, and multifunction devices. Diagnose and repair hardware and software faults. Perform preventive maintenance visits and ensure machines are running efficiently. Provide technical support and training to customers on equipment usage. Maintain service logs, documentation, and prepare service reports. Coordinate with the sales and procurement team for spare parts requirements. Ensure timely response to customer complaints and follow up until resolution. Perform testing, calibration, and troubleshooting of devices. Maintain high customer satisfaction and professional communication.

Required Skills & Qualifications

Diploma or ITI in Electronics / Electrical / IT / Mechanical--or related field. Minimum

1-3 years of experience

in servicing office automation products (Preferred: Sharp, Ricoh, Canon, HP, Epson). Strong knowledge of networking basics for printer installation (LAN, Wi-Fi, drivers). Ability to read manuals, troubleshoot independently, and work under pressure. UAE driving license is must. Good communication skills, customer handling capability, and problem-solving attitude.

What We Offer

Competitive salary + allowances Annual leave & benefits as per UAE labour law Training on new equipment & technologies Career growth in a fast-growing office automation company
Job Type: Full-time