Service Desk L1
???????, C, EG, Egypt
Job Description
Requirements and responsibilities
Responsibilities for IT Specialist
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Carry out and implement Company IT Support. Collaborate with different members of the IT Team to ensure all goals are met and that we are carrying out best practices. Take part in developing an inventory management system to track all company equipment. Manage user access for internal systems. Troubleshoot employee's PC hardware issues. Interact with internal staff and vendors to resolve customer issues/inquiries, provide feedback, and close loop. Supporting the day-to-day operations of ticket and task management. Resolving all issues coworkers have with their IT systems and software.
Requirements for IT Specialist
Working knowledge of relevant operating systems. Excellent problem-solving and critical thinking skills. Keen attention to detail. Good organization, time management and prioritization. Efficient troubleshooting abilities. Effective communication skills, including speaking, writing and active listening. Great customer service and interpersonal skills. V. Good command of Active Directory and Windows Client OS. V. Good understanding of Networking and VPN. CCNA is a plus. Good command of MacOs is preferable. 2-4 years of experience. * PowerShell scripting skills is a plus.
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Job Detail
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Job IdJD2246646
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location???????, C, EG, Egypt
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EducationNot mentioned