Service Desk Administrator Ii
United Arab Emirates, United Arab Emirates
Job Description
Role Summary
Be a part of the Talabat IT Service Desk team and provide IT technical support to internal users.
What\xe2\x80\x99s On Your Plate?
Analyse user requirements and troubleshoot desktop and user-end problems.
Act as a Tier-1 Support for IT-related issues register in the IT Service Desk
Installation and troubleshooting of desktops, laptops, and IP Phones
Maintain the IT asset documentation and ensure that all assets are recorded, updated/removed.
Liaise with the vendors and other IT personnel for problem resolution.
Highly involved in on/off-boarding of employees, setting up the machines, required software, and all the related setups.
Awareness of IT security best practices
Awareness of network and system structures
2 -4 years of experience in a Service Desk environment.
Work in the shifts (As needed)
What Did We Order?
User support
Desktop and laptop support
IP telephony support
Excellent communication skills
Be a part of the Talabat IT Service Desk team and provide IT technical support to internal users.
What\xe2\x80\x99s On Your Plate?
Analyse user requirements and troubleshoot desktop and user-end problems.
Act as a Tier-1 Support for IT-related issues register in the IT Service Desk
Installation and troubleshooting of desktops, laptops, and IP Phones
Maintain the IT asset documentation and ensure that all assets are recorded, updated/removed.
Liaise with the vendors and other IT personnel for problem resolution.
Highly involved in on/off-boarding of employees, setting up the machines, required software, and all the related setups.
Awareness of IT security best practices
Awareness of network and system structures
2 -4 years of experience in a Service Desk environment.
Work in the shifts (As needed)
What Did We Order?
User support
Desktop and laptop support
IP telephony support
Excellent communication skills
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Job Detail
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Job IdJD1565348
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned