Service Design Lead Banking

Abu Dhabi, United Arab Emirates

Job Description

Company Description

We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.
Skills:

  • Proven experience in service design, journey mapping, service blueprinting, and experience strategy.
  • Skilled in facilitation, co-creation, and stakeholder engagement.
  • Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
  • Strong understanding of service design systems and frameworks.
  • Familiarity with Agile and cross-functional service development.
  • Experience conducting user research, service prototyping, and usability testing.
Experience:
  • 4-8 years of experience in service design or related fields.
  • Experience leading complex, cross-channel service projects from discovery to delivery.
  • Bachelor's degree in Design, Service Design, HCI, or a related field (Master's preferred).
  • Prior experience working in multinational and dynamic organizations.
  • Strong portfolio showcasing service design outcomes and impact.
Additional Information
Terms and conditions:
Joining time frame: maximum 4 weeks

Skills Required

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Job Detail

  • Job Id
    JD2187143
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned