The Service Crew is responsible for providing excellent customer service, ensuring food quality, handling cash transactions accurately, and maintaining cleanliness in the fast-food outlet. This role requires energy, teamwork, and a customer-first attitude.
Key Responsibilities
Customer Service:
Greet customers politely and take orders efficiently.
Provide accurate information about menu items, promotions, and deals.
Serve food and beverages promptly and ensure customer satisfaction.
Handle customer concerns or complaints in a professional manner.
Cashiering Duties:
Operate POS (Point of Sale) system and handle cash, credit, or digital transactions.
Issue receipts, refunds, or change accurately.
Balance cash drawer at the beginning and end of each shift.
Follow company policies for cash handling and reporting.
Food Preparation & Service:
Assist in preparing, packing, and serving food as per company standards.
Maintain portion control and presentation quality.
Follow hygiene, food safety, and quality standards strictly.
Store Operations:
Maintain cleanliness of counters, dining areas, and workstations.
Restock supplies (napkins, condiments, packaging, etc.) as needed.
Assist in opening and closing procedures of the outlet.
Support kitchen and other team members when required.
Job Type: Full-time
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