Job Description

General Overview

Responsible for taking orders and serving food and beverages to guests, checking on customers to ensure customer satisfaction and quality of service.

Responsibilities

Greeting customers when they enter and giving them menus when seated Taking orders from customers and coordinating it to the kitchen Serving customers their food and making sure they are happy with the food Taking delivery orders on the phone when necessary Selling wholefood products and providing information to customers on the benefits of these products Cleaning tables and general front of house area Cash handling - giving invoices and change to customers Implementing a high level of customer service at all times Actively upselling menu items and wholesale products Attending training sessions and workshops on vegan and raw food when necessary and have full knowledge of all menu dishes to be able to inform to customers Managing the Point of Sale (POS). Collecting payments by accepting cash, check, or charge payments from customers; making change for cash customers. Verifying credit acceptance Issuing receipts and refunds Redeeming and monitoring vouchers and loyalty card Balancing cash drawer by counting cash at the beginning and end work shift Balancing cash/credit sales against the POS report To represent the company ethos and vision at all times
Job Type: Full-time

Application Question(s):

Are you available to join immediately? If not, please let us know your earliest possible start date. What is your salary expectation?
Education:

High school or equivalent (Preferred)
Experience:

5 star hotel experience in Doha: 2 years (Preferred) in a fine dining busy restaurant: 2 years (Preferred)
License/Certification:

QID (Preferred) * Food Handling Certificate (Preferred)