Job Title Software Engineer
Description
We are looking to hire a capable Service and Support Engineer - UAE National Hire to join our productive team at DP World in UAE.
Growing your career as a Full Time Service and Support Engineer - UAE National Hire is an incredible opportunity to develop relevant skills.
If you are strong in adaptability, problem-solving and have the right drive for the job, then apply for the position of Service and Support Engineer - UAE National Hire at DP World today!
Job Purpose
DT World is developing digital logistics solutions that are based on the latest technologies and using distributed systems using cloud-based infrastructure and solutions. These digital logistics solutions need to have a robust solution architecture that remain in-sync with changing business requirements that leverage hybrid best-in-class open-source and enterprise-grade technologies, architecture patterns and developing products based on Agile/SDLC methodology.
The Service and Support Engineer is responsible for supporting DT World's technology products that are aligned with the company's revenue and product objectives. They will need to take a leadership role in Managing and providing customer support and follow-up by coordinating the activities of the Support engineers in managing and maintaining incidents and problems, ensuring high quality of service, providing Proper reporting and feedback, and following up with DTWorld customers ensuring their satisfactions.
The primary capability for this role is the ability to understand and support DTWorld's implemented cloud infrastructure and products, develop inside knowledge of these systems technical and functional aspects, manage the resolution of incidents and problems efficiently and provide meaning full support to DTWorld's end user customers.
Key Accountabilities
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