Job Description

Role and Responsibilities

The server - waiter/waitress position is vital for delivering exceptional dining experiences to our valued customers. This role plays a significant role in upholding top-notch customer service standards. We require candidates with excellent communication skills who can excel in the fast-paced restaurant environment. A bachelor's degree in hotel management or a high school diploma along with another diploma is a requirement, and candidates should have a minimum of 2 years of experience. We're actively seeking dedicated professionals who can help enhance our guests' dining experiences.

In addition to your education and experience, a strong commitment to excellent customer service, effective communication skills, and the ability to thrive in a bustling restaurant setting are prerequisites for this role. Joining our team allows you to actively contribute to ensuring our guests have a fantastic dining experience while also supporting our mission of providing exceptional food and service.

Responsibilities

Warmly greet and escort customers to their tables, ensuring a welcoming atmosphere.

Present menus and provide detailed information, including portions, ingredients, and potential food allergies.

Prepare tables meticulously, setting up linens, silverware, and glasses.

Inform customers about daily specials and offer menu recommendations upon request.

Skillfully upsell additional products when appropriate.

Take precise food and drink orders using a HACCP ordering software, order slips, or memorization.

Verify customers' ids to ensure compliance with age requirements for the consumption of alcoholic beverages.

Efficiently communicate order details to the kitchen staff.

Serve food and drink orders with professionalism and timeliness.

Inspect dishes and kitchenware for cleanliness and presentation, promptly reporting any issues.

Maintain table settings and ensure a spotless dining area.

Accurately deliver checks and collect bill payments.

Carefully transport dirty plates, glasses, and silverware to the kitchen for cleaning.

Collaborate with restaurant staff to review daily specials, menu changes, and service specifications for reservations, including parties.

Adhere to all relevant health department regulations.

Provide outstanding customer service, promptly addressing any guest concerns.

Ensure guests are enjoying their meals and take proactive steps to correct any issues.

Preferred Skills

Proven work experience as a waiter or waitress.

Hands-on experience with cash registers and ordering information systems

Attentiveness and patience in dealing with customers.

Exceptional presentation skills.

Strong organizational and multitasking abilities, excelling in a fast-paced environment.

Active listening and effective communication skills.

Team-oriented with flexibility to work in shifts.

High school diploma: food safety training is a plus.

Job Type: Full-time