Server Hardware Engineer

Dubai, United Arab Emirates
GTS Corporate
28 Current Jobs Openings
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Job Description

Role Purpose Standard Qualifications and Certifications
  • Exceptional server hardware knowledge with deep understanding of all component & system type failures.
  • Participation in RCA or Failure analysis history.
  • Experienced in controlled experiments to determine root cause
  • Proven experience in SW and FW tools of various Server OEMs
  • Familiarity with Linux and Windows scripting is preferred
  • Familiarity with deployment technologies such as WDS, PXE, DHCP & FTP.
  • Working knowledge of Windows Server OS & Winpe OS administration.
  • Working knowledge of Linux PXE services.
  • Attention to detail and accuracy in investigation of issues
  • Ability to regularly lift and move server systems that weigh up to 70 LBs
Responsibilities:
  • This position requires an on-site presence in Data Center environment.
  • Tech will provide technical support to Customer which will include:
\xe2\x9c\x93 Break-fix support for new rack deployment \xe2\x9c\x93 Incident management support for sustain operations
  • Project related support
\xe2\x9c\x93 Any DC related activity as directed by Customer Some examples: Replace a Network Device. Configure a network device or a server, Perform power cycle, Perform patch management / cabling etc.
  • Reporting:
\xe2\x9c\x93 Tech will assist L3 Tech or the Client\xe2\x80\x99s Local Services Leadership in generating periodic reports per customer specification
  • Participate in failure analysis within Data center environment as directed by Customer
Engineering team
  • Provide logistical support for Asset Management, DC Floor Plan Audit etc.
  • Provide technical assistance to senior members of local Client Tech Team (L3 Techs)
  • Provide technical guidance to junior members of local Client Tech Team (L1 Techs)
  • Provide timely and detailed feedback to the Management on any service issues impacting
SLAs with Customer
  • Follow guidance and work closely with local, Regional or the Client\xe2\x80\x99s Global Services leadership for response to any customer related communication and escalation(s)
  • Be an outstanding client-facing representative of the Client at all times
  • Be able to accept flexible hours as required for customer delivery and directed by local, Regional
or the Client\xe2\x80\x99s Global Services leadership Degree in a computer-related field. Bachelor\xe2\x80\x99s Degree preferred or 3 plus year of equivalent experience. Computer science, electrical engineering, telecommunications, or related discipline
  • Preferred Certifications
  • CompTIA A+ or equivalent.
  • CompTIA Server+ or equivalent.
  • MCP/MCSE Certification is a plus
  • Years of relevant experience:
  • CE2: 3 -5 years of experience in a datacenter environment required.
  • CE3: 1-3 years of experience in a datacenter environment required.
Job Type: Full-time Salary: AED4,000.00 - AED6,000.00 per month Ability to commute/relocate:
  • Dubai: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1484380
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned
 
 
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