Job Description

Job Overview:
The Senior Typist Supervisor oversees the typing and document processing functions within the administrative department. This role is responsible for ensuring the accuracy, timeliness, and quality of all typed materials and supervises a team of typists to ensure departmental efficiency. The Senior Typist Supervisor also coordinates with other departments to support business operations with well-formatted and professional documentation.
Key Functions and Responsibilities:
Supervision & Team Management

• Lead, train, and supervise a team of typists to ensure productivity and accuracy.

• Allocate work assignments and monitor daily output and turnaround time.

• Conduct performance evaluations and recommend training or corrective actions as needed.

Typing & Document Quality Control

• Review and proofread all outgoing documents to ensure correct formatting, spelling, grammar, and alignment with company standards.

• Type confidential, legal, technical, and general business documents when required.

• Establish and enforce document templates and formatting guidelines.

Workflow Coordination

• Prioritize and distribute typing requests based on urgency and importance.

• Coordinate with departments to ensure deadlines are met for reports, presentations, and other critical documents.

• Maintain logs of completed tasks for tracking and audit purposes.

Document Management

• Oversee the digital and physical filing system of typed documents.

• Ensure that all documentation is stored securely and easily retrievable.

• Maintain version control for frequently updated documents.

Training & Development

• Organize training sessions to improve typing speed, software usage (e.g., Microsoft Word, Excel), and formatting skills.

• Stay updated with new document processing tools and recommend upgrades or adoption when necessary.

Administrative Support

• Provide high-level typing support to senior executives when needed.

• Assist in preparing reports, manuals, forms, and other administrative documents.

• Maintain confidentiality and handle sensitive information with discretion.

Quality Assurance & Compliance

• Implement quality assurance measures and documentation control policies.

• Ensure compliance with internal standards and external regulatory requirements related to documentation.

Other Duties

• Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the organization.

Qualifications

• A relevant university degree from an accredited institution.

• Minimum of 10 years of proven experience in handling government transaction typing within the Emirate of Dubai.

• Full professional proficiency in English, both spoken and written.

• Age between 30 and 40 years.

• Possession of a valid UAE driving license is preferred.