Job Description

Job Title:

Office Manager - Travel & Tourism Industry

Company:

Al Raffa Tourism LLC

Location: Bar Dubai Near Sharf DG Metro Station, Dubai, UAE

About Us:

Al Raffa Tourism LLC is a well-established travel agency in Dubai, offering expert services in

Dubai visas, airline tickets, hotel bookings, and inbound and outbound tour packages

. We are looking for a highly experienced and motivated

Office Manager

who can lead and manage all day-to-day operations with minimal supervision, ensuring smooth workflow and exceptional customer service.

:

We are seeking an

experienced Office Manager

with a solid background in the

UAE travel and tourism industry

. The ideal candidate must be capable of

handling the entire office independently

, managing junior staff, providing training, setting internal policies, and ensuring excellent client service.

Key Responsibilities:

Manage all daily operations of the travel agency office Oversee and supervise junior staff, including assigning tasks, monitoring performance, and providing training Ensure smooth and professional handling of

Dubai visa applications, ticket bookings, hotel reservations, and tour packages

Maintain high standards of

customer service

and resolve customer queries or issues efficiently Develop and implement

new office rules, procedures, and strategies

to improve productivity and attract new clients Monitor and manage staff performance and attendance Prepare reports for management on sales, operations, and staff development Stay updated with UAE tourism regulations, visa rules, and market trends Take full responsibility for the office in the

absence of the owner

Requirements:

Minimum 5-6 years of experience

in a

UAE-based travel agency

Strong knowledge of

inbound/outbound tourism, hotel bookings, Dubai visas, and flight ticketing

Proven ability to

lead a team

, manage staff, and provide in-house training Excellent customer dealing and communication skills Strong organizational and problem-solving skills Ability to work independently and take responsibility Fluent in English (Arabic or other languages is a plus) Experience in setting up internal

policies and sales strategies

is preferred

What We Offer:

Attractive salary (based on experience) Opportunity to lead and grow within a well-reputed travel agency Supportive and professional working environment Long-term career growth potential

How to Apply:

If you meet the above criteria and are ready to take full ownership of office operations, please submit your

CV

along with a brief

cover letter

describing your experience and suitability for this role.

Email:

[info@raffatourism.com]

Phone/WhatsApp:

[0563091941] Mr. Ali

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month