Akbar Travels is seeking a passionate and experienced
Online Travel Consultant
to join our dynamic team in Ajman, UAE. If you have a strong background in travel bookings, customer service, and GDS systems like Amadeus and Sabre, we'd love to hear from you.
Key Responsibilities:
Handle online travel bookings (flights, hotels, etc.) for corporate and retail customers
Reissue and process refunds efficiently
Provide prompt and professional customer support via phone, email, and chat
Use Amadeus and Sabre to manage reservations and ticketing
Advise clients on travel options, visa requirements, and promotional offers
Maintain accurate records of customer interactions and transactions
Stay updated on travel policies, airline updates, and fare rules
Requirements:
4-5 years of experience in the travel and tourism industry
IATA / Travel & Tourism certification is mandatory
Proficiency in
Amadeus & Sabre GDS
Strong knowledge of
reissue and refund procedures
Excellent communication skills in English
Customer-focused attitude with problem-solving abilities
Ability to work under pressure and multitask
Job Type: Full-time
Pay: From AED4,000.00 per month
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