Job Description

Key Duties and Responsibilities:

Client Consultation:

Engage with clients via phone, email, or in-person to understand their travel needs and preferences. Provide accurate information on destinations, travel products, regulations, and documentation requirements.

Itinerary Planning:

Design and book complete travel packages including flights, hotels, visas, tours, insurance, and transportation. Tailor itineraries based on customer budgets and interests.

Sales and Target Achievement:

Meet and exceed monthly and annual sales targets. Upsell travel-related services such as upgrades, excursions, and insurance.

Booking and Documentation:

Process bookings using reservation systems (e.g., Amadeus, Galileo, Sabre). Ensure all travel documents are accurate and delivered on time.

Customer Service:

Provide pre-travel advice and support. Resolve any travel-related issues or changes efficiently and professionally.

Market Knowledge:

Stay updated on current travel trends, visa policies, and destination updates. Conduct competitor and market analysis to identify new opportunities.

Administrative Tasks:

Maintain customer records and booking data. Prepare invoices and ensure timely payments.

Qualifications and Skills:

Bachelor's degree in Tourism, Hospitality, Business, or a related field (preferred). 2+ years of experience in travel sales or a similar role. Proficiency in GDS (Amadeus, Galileo, etc.) and Microsoft Office. Excellent communication and interpersonal skills. Strong sales skills with a customer-first attitude. Ability to work under pressure and manage multiple bookings.

Working Conditions:

Office-based role with potential field visits to clients. May require occasional extended hours or weekend availability depending on client needs.
Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Language:

* Arabic (Preferred)