For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different\xe2\x84\xa2 brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad\'s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.
About the Job:
An exciting opportunity has arisen for a Senior Technician in the Engineering Department at Jumeirah Zabeel Saray. The main duties and responsibilities of this role are:
Attend breakdowns, carry out diagnosis of faults and problems, work closely with Technicians in maintenance, repair, painting, or refurbishments as needed with minimal downtime to fix the issues
Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them
Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales
Report breakdown root causes, equipment faults and concerns to management. Identify and escalate any activity that has the potential to cause harm or damage
Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner
Ensure all work is undertaken and performed to a high-quality standard
Ensure that all planned maintenance and training documentation is kept up to date
Ensure that store requisition and purchase request procedures are followed
Assist in keeping utility costs to a minimum by ensuring that all equipment is operated at the optimum level for comfort and efficiency
Assist in operating the department within the constraints of the business plan or as directed by the reporting manager
Complete work orders, PPMs, CWAs as directed along side with Technician and General Assistant. Carry out quality assurance spot checks on Technician and General Assistant work
Supervise Collection of correct materials from engineering stores. Monitor logbooks and ensure all relevant entries are made and any necessary follow up works are completed promptly within the department and those in other departments as required
Deputize for the Team Leaders in case of sickness or holiday as directed by the Technical Supervisors/Engineering Managers
Organise work and equipment\'s in a skilled and professional manner along side with technician where needed
Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions
Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service
Ensure that high standard of personal hygiene and grooming are strictly observed and followed
Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary
Attend all training sessions and meetings on a consistent and regular basis
Any other duties as may reasonably be requested by the management and reporting manager
Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence
Ensure safe working environment exists for self and colleagues and promote adherence to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations.
About You:
The ideal candidate for this position will have the following experience and qualifications:
A bachelor\'s degree in engineering or a related field
A minimum 4 years of experience in a maintenance or engineering role, preferably in a hospitality or similar environment.
Excellent verbal and written communication skills
Proficiency in using computerized maintenance management systems (CMMS)
Proficiency in troubleshooting and repairing mechanical, electrical, and plumbing systems HVAC systems, boilers, elevators, fire alarm systems, and water treatment systems.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.
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