Job Description

We are seeking a proactive and customer-oriented

Sr

.

System Administrator

to join our IT team. The ideal candidate will be responsible for installing, configuring, maintaining, and troubleshooting user computer systems and hardware/software across the organization. You will provide first-line support to ensure smooth and efficient IT operations, whether on-site, remotely, or across project offices.

Key Responsibilities:

1. System Installation and Maintenance

Install, configure, and maintain users' computer hardware and software. Deliver and receive hardware/software to/from users to ensure optimal system operation.

2. IT Support and Troubleshooting

Receive and log IT service requests. Identify and resolve software-related issues or hardware problems . Ensure minimal downtime and prompt resolution of support calls. Provide IT support remotely or on-site staff.

4. User Account Management

Assist users in resetting system passwords, unlocking accounts, and other account-related tasks. Management of Microsoft 365 portal, AWS and other IT billings.

5. Printer and Consumables Management

Perform routine checks on printers; report hardware issues and coordinate with vendors. Replace toner/cartridges for local and network printers as needed. Track toner and consumable inventory; report shortages to the IT supervisor for procurement.

Required Skills & Qualifications:

Proven experience in IT system administration. Hands-on experience with

Office 365 applications

(Exchange Online, SharePoint, OneDrive, Teams). Experience in

network connectivity troubleshooting

. Fluent in English with excellent communication and interpersonal skills. Strong problem-solving skills and attention to detail. Ability to handle support calls with professionalism and discretion. Good understanding of IT security and confidentiality practices. Up-to-date technical knowledge and a willingness to learn continuously.

Preferred Certifications (optional but advantageous):

Microsoft 365 Certified CompTIA A+ / Network+ ITIL Foundation
Job Types: Full-time, Permanent

Pay: QAR5,000.00 - QAR6,000.00 per month