Job Description

By continuing to use and navigate this website, you are agreeing to the use of cookies.
Accept Close
Press Tab to Move to Skip to Content Link
Search by Keyword
Search by Location
Search by Keyword
Search by Location
Loading...
Team:
Location
Type:
Grade:
Create Alert
x
Select how often (in days) to receive an alert:
Start
Please wait...
Senior Specialist Inbound & Customs
Purpose & Overall Relevance for the Organization:
Responsible for managing the end-to-end product flow of adidas efficiently, timely, and cost-effectively - from origin factories until stock delivery to Distribution Centers and direct-to-customer shipments. Key accountabilities include daily monitoring and execution of all inbound shipping activities, customs clearance, forwarding, and stock updates, ensuring business continuity and service excellence.
Key Responsibilities:

• Inbound Operations & Product Flow

Manage the efficient and timely movement of adidas products from factories to UAE DC and direct-to-customer shipments (UAE or China). Oversee scheduling, booking, and tracking of inbound shipments to ensure on-time arrival and accuracy. * Service Provider & Stakeholder Management
Lead discussions and maintain strong account management with shipping lines, freight forwarders, and inbound service providers. Run regular performance reviews (QBR/MBR) and collaborate cross-functionally with Product Supply, Sales, OBF, and SCM Excellence teams to align on priorities and delivery plans. * Documentation, Compliance & Customs
Ensure the accurate preparation and maintenance of shipping instructions, inbound documentation, SOPs, and HS codes. Monitor compliance with customs regulations and manage claims resolution when required. * Visibility, Reporting & KPI Tracking
Provide visibility of inbound forecasts across internal and external stakeholders. Build, monitor, and report on key KPIs, lead-time performance, detention & demurrage (D&D), port pendency, and container movement. Conduct monthly & quarterly analysis of actuals vs. targets and share results with stakeholders. * Cost Control & Governance
Monitor and control inbound costs, including freight, customs, and 3PL invoices, ensuring accuracy and approval. Identify opportunities for cost savings and efficiency improvements while balancing service quality and governance requirements. * Projects & Global Alignment
Support global logistics initiatives, tendering processes, and the implementation of key strategic projects and seasonal delivery planning. * Team Leadership & Development
Provide guidance, clear objectives, and regular performance reviews for team members. Set development targets, follow up on individual growth plans, and ensure smooth cooperation and network across the wider team.
Key Relationships:

• Global & Regional:

• Product Supply
• Distribution Center
• Logistics Providers
• Finance
• Order Fulfillment

Knowledge, Skills and Abilities:

• Expert in Inbound and Customs.
• Strong analytical skills and data driven decision making.
• Ability to deliver good results under pressure, accepting and meeting critical deadlines
• Ability to #CreateTheNew by challenging the status-quo.
• Motivated team player and willing to learn.
• Strong and proven analytical and communication skills with attention to details.
• Experienced in logistics and supply chain management as well as project management.
• Competence, experienced and high level of IT affinity (MS Office/Teams needed / SAP, WMS knowledge is a plus.
• Strong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal & external).
• English & Arabic speaking and writing.

IT Skills:

• Word | PowerPoint | Outlook: Good
• Power BI : Good
• SAP : Good
• Excel : Advanced

Requisite Education and Experience / Minimum Qualifications:

• Bachelor's Degree/University degree or higher in Supply chain Management.
• 3-4 years of overall work experience in Supply Chain/Logistics
• Managerial Experience is a plus.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
- Culture Starts With People, It Starts With You -
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Job Title: Senior Specialist Inbound & Customs
Brand:
Location: Dubai
TEAM: Supply Chain & Sourcing
State: Duba
Country/Region: AE
Contract Type: Full time
Number: 534273
Date: Sep 24, 2025
Find similar jobs:
THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES. 2025 adidas. All Rights Reserved.

Skills Required