DESCRIPTION

Would you like to help our public sector customers innovate like Amazon - and deliver breakthrough experiences for their end customers? Are you passionate the use of technology and cloud services that help drive innovation? Would you like to be part of building a fast-growing program in the UAE?

As a solutions architect for Customer Innovation Programs (CIP), you will have an exciting opportunity to help customers build innovative new solutions in the cloud. You will work as part of a dynamic team based in the UAE.

Your primary responsibility will be to understand business requirements and help transform them into technical architecture. You will provide service advice and liaise with AWS partners to help the customer move rapidly from idea, to prototype, to production solution. In addition, you will build and participate in mechanisms for tracking impact for customers and for AWS, and use your experience to help improve our engagement model.

You must be comfortable working in a fast-paced and entrepreneurial enterprise technology environment, and working with cross functional teams as many parts of the program will have interdependencies with other teams within AWS.

The right candidate will be entrepreneurial and have experience leveraging human centered design to explore the development of new products, services, or experiences. This includes demonstrated experience in identifying and developing customer-centric innovation solutions, working with senior technology leaders and decision makers, a proven track record working on multiple simultaneous projects to meet customer business objectives, excellent communication skills, a customer-obsessed and collaborative approach, strong data and metrics bias, a good understanding of cloud solutions, and a passion for helping customers drive business growth using cloud technologies.

Key job responsibilities

• Work with UAE innovation leader to identify and qualify customers suitable for the innovation program.
• Earn trust with senior technology stakeholders within customer and partner organizations.
• Facilitate solution workshops to understand business requirements and map to cloud solution architectures.
• Lead and coordinate translation of those solutions into new production workloads, working with relevant technology experts, services teams, and partners where appropriate.
• Build value propositions and technology business cases.
• Effectively track and articulate the value of engagements underway, and major wins.
• Share knowledge effectively across the EMEA team.
• Help develop and improve the CIP engagement model based on engagement experience.
• Work with the Partner team to identify, engage and enable partners who can accelerate our approach to digital innovation.
• Conduct customer briefings, present at customer events, further AWS solutions-led thought leadership in the innovation and technology domains.

About the team
Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon\'s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn\'t about how many hours you spend at home or at work; it\'s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we\'re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

AWS has an exciting Solutions Architect opportunity available for a UAE national with family book. Amazon/AWS are committed to contributing towards the UAE\'s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.

Basic requirements:

• 5 years of experience in customer-facing solution architect or equivalent technology role
• Good understanding of public and hybrid cloud platforms, and the technologies customers are using to deliver digital transformation
• Familiarity with innovation principles and mechanisms, notably Amazon approaches, including: customer obsession and working backwards
• Passion for innovation and how technology can help large public sector organisations produce customer-first solutions
• Ability to multitask and manage portfolio of projects - work prioritization, planning, collaboration, and management
• Operational excellence mind-set and experience. Data driven. Excellent problem-solving skills. Adept at simplifying complexity and developing scalable propositions
• Proven track record of taking ownership and driving results. Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities
• Excellent verbal and written communication skills, with business-fluent English and Arabic, to be able to drive discussions in a customer organisation, as well as the technical background that enables you to easily interact with and give guidance to customers working in operational roles.
• Education - BA or equivalent required; additional qualifications in relevant areas highly desired

PREFERRED QUALIFICATIONS

• 10+ years of relevant work experience in enterprise, start-up or public sector markets. Breadth and depth in multiple industry markets and industry ecosystems
• Deep knowledge innovation mechanisms and design-thinking
• Published thought leadership in digital technology
• Experience of designing, and facilitating customer and internal workshops that include senior-leadership attendees
• Good working knowledge of AWS Services - especially higher level services that are the focus of customer innovation (AI/ML, IoT, etc.)
• AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other recognised industry certification.

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