Senior Services Manager Customer Contract Management

Dubai, United Arab Emirates

Job Description

SummaryRepresenting GE Product line Services in Engine MRO, Establish/Maintain Planning processes through daily management and WORs; Support MRO building and executing on Strategy (Capacity & Capability) via action planning and operating cadence by leading horizontally with GE supporting teams and Engine MRO and maintain strong relationship with Engine MRO leadership

Essential Responsibilities

Representing GE Product line Services in Engine MRO

Build/Maintain strong relationship with Engine MRO leadership

Establish/Maintain/Support Engine MRO Planning processes through daily management, WORs, MORs & QORs.

Lead/Support creating KPIs bowler to present Safety, Quality, Delivery and Cost

Lead/Support creating Problem Solving Reports to address off-track KPIs

Drive Operating Cadence by leading horizontally with GE supporting teams and Engine MRO

Support and Align with Engine MRO in building and executing on short term/long term Strategy (Capacity & Capability) via Action planning

Drive cadence on operational performance and execution on strategy

Influence creative solutions and ability to reach out to the right owners by understanding the network and processes

Engine MRO Tooling support

Lead/Support Lean events "KAIZEN" via value steam mapping, flow/pull and visual management

Qualifications / Requirements

Bachelor's degree in engineering with at least 20 years of experience in an Engine MRO

Strong Expertise in Lean, value stream mapping and visual management

At least 10 years experience in leading cross functional teams

Desired Characteristics

Strong Technical and interpersonal skills

Strong Lean Expertise and ability to lead/support Kaizen events

Strong knowledge and experience of Jet Engines "Preferably GE90 & GP7200"

Strong knowledge and experience of Engine MRO and components of shop operation (quality, paperwork, gates, etc), Assembly/Disassembly

Strong knowledge and experience of engine and tooling manual

Good knowledge and experience of component repairs and repair network

Good experience in previous operational roles and demonstrated ability to adapt and pivot an operation to support everchanging customer requirements

Active problem-solving skills and being able to present data to drive action and improvement

Strong Horizontal leadership skills (Able to keep tabs on work being done by multiple Functions and Steer the team in the right direction for the most favorable outcome for the shop and customer

Ability to build alternate currencies and drive change through data and consistency

Additional Information

Relocation Assistance Provided: Yes

R3753906

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Job Detail

  • Job Id
    JD1642396
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned