Job Description

Job Title Customer Service Officer

Description

We are searching for a focused Senior Service Owner Messaging And Collaboration to join our all-star team at bankfab in Abu Dhabi.
Growing your career as a Full Time Senior Service Owner Messaging And Collaboration is an amazing opportunity to develop excellent skills.
If you are strong in persuasion, critical thinking and have the right mindset for the job, then apply for the position of Senior Service Owner Messaging And Collaboration at bankfab today!

Senior Service Owner Messaging And Collaboration

Addax Office Tower Reem Island, Abu Dhabi, United Arab Emirates Full-time Division: GCOO Sub Division: Group Technology Company Description Ready to join our exciting transformation at the biggest bank in the Middle East? Now is your chance! By being part of our journey here at FAB, you can make a real impact on customers, employees, shareholders and communities. In return, youll have everything you need to be part of the #growstronger movement. If youre looking for a career that will help you stand out, kindly apply. Area of Expertise: Azure Cloud, AIP, Intune, o365, Exchange Online

• Responsible for managing the services for BAU and Projects
• Responsible for the design, build, implementation, of O365 E5 Security stack products such as Exchange, Enterprise vault, MCAS, Intune (MAM, MDM), Azure information protection, etc
• Responsible to design and give solution to business application as per company requirement to secure the data and utilize managed services by company.
• Work on end to end planning & configuration of Intune for Device management which includes Intune MDM, MAM etc.
• End to End configuration experience of Intune policies and inter connected components like Azure AD, Exchange online, DLP etc
• Work with Internal stakeholders to architect and business solution for respective owned technologies.
• Manage the team members and align them on projects & BAU Tasks to full fill the delivery requirement.
• Manage the Azure information protection policy, AIP Scanner for multiple sites and inter- connected other SAAS services like one drive and SharePoint, Teams etc.
• Managing End to end Microsoft Teams environment for Policy, Voice, External Access and Integration with MS Intune, MCAS, Azure CA, SharePoint etc for controls & good user experience in financial organization.
• Managing multiple services as owner and End to end management.
• Responsible to manage Incidents, Problem management, BAU tasks & Managing infra and business project with the alignment of team members.
• Overall 15-20 years of experience in messaging & collaboration environment
• 5-8 years of handling technical projects and experience of min 2-3 years in M365 planning & Implementation.

Qualifications

• Microsoft 365 Security (Information protection, threat protection and security management)
• Basic Azure Security
• Knowledge of Azure Active Directory, Federation services,
• Knowledge on Cloud IaaS, PaaS & SaaS
• Knowledge of O365 architecture for In consideration of Hybrid environment
• Knowledge on Microsoft 365 security products and features
• Knowledge of Exchange online and Migration Experience
• Knowledge and concepts of Azure AD identity-based security.
• Knowledge of Security product for Azure Information protection, DLP, Microsoft Cloud App security.
• Experience of managing Microsoft Teams
• Good experience in configuration & planning of Microsoft Intune (MAM, MDM)
• Minimum 2-3 years working experience of planning, Design and Implement O365 components ( Exchange online, One drive for business, SharePoint, Teams etc.
• Must have any of the Microsoft certifications.
• Knowledge of Active Directory, windows environment.
• Experience of Financial organization is preference to plan security controls on application.
• Good communication skills
• Good knowledge and experience of managing services, Incidents, Problem management,
• Experience of managing the team of multiple technologies.
• Min 2-3 years total experience in designing/Implementing of cloud product specially Intune, Azure information protection and Microsoft Cloud App security.

What technical skills are required to be successful in this role?

• Experience with Intune
• Experience with AIP
• Experience with Azure AD ,ADFS
• Background in Windows Desktop/server Deployment and Management
• Experience on office 365 security products.
• Understanding of deployment of solutions with Intune for application packaging, and distribution
• Device compliance monitoring and reporting
• Scripting knowledge in PowerShell
• Certifications Microsoft 365 or Azure

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Benefits of working as a Senior Service Owner Messaging And Collaboration in Abu Dhabi:
? Excellent benefits
? Opportunities to grow
? Competitive salary

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