Senior Security Engineer (resident Engineer)

Abu Dhabi, United Arab Emirates

Job Description

: Expertise in all/many below technologies:
  • Microsoft Server administration
  • VM Ware Virtualization
  • Infoblox DNS
  • Other Security technologies

Responsibilities:
  • Act as SME for in-scope technologies for Help AG customer.
  • Able to design, deploy, operate, monitor, maintain and troubleshoot VM ware and Microsoft server infrastructure.
  • Configure and troubleshoot Infoblox solution
  • Takes responsibility for handling escalated incidents.
  • Consult with other technology support groups as part of problem resolution efforts

Qualifications:
  • Should have expert and in-depth knowledge of server Infrastructure, Microsoft server administration.
  • Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques
  • Should have demonstrable experience of working in extreme pressure and customer facing environments
  • Should have at least 5+ years demonstrable industry experience
  • Should have fair understanding of ITIL change management, problem management and incident management
  • Should have experience to work under pressure and with strict SLA’s
  • Self-motivated and a professional attitude.
  • Excellent Customer facing skills
  • Excellent communication and listening skills
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Must possess good decision-making skills, be very organized and detail oriented
  • Skills in handling technical conflicts, organizational challenges, planning and implementation challenges
  • Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing

About Us Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.

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Job Detail

  • Job Id
    JD1421600
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned