Senior Security Engineer
Abu Dhabi, United Arab Emirates
Job Description
:
To manage the day-to-day operations of the Security operations team, participate in the planning and execution of new solution implementation projects, provide robust and prompt support to infrastructure, solution design and monitoring teams and respond to key stakeholders’ requirements within SLAs.
Responsibilities:
Qualifications:
Professional Certifications- Preferred
Benefits
Representation and Travel Requirements
About Us Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.
To manage the day-to-day operations of the Security operations team, participate in the planning and execution of new solution implementation projects, provide robust and prompt support to infrastructure, solution design and monitoring teams and respond to key stakeholders’ requirements within SLAs.
Responsibilities:
- Coordinate and handle incoming tickets and incidents from customers
- Work closely and communicate with infrastructure, solution design, monitoring and SOC teams
- Ensure delivery of projects and ticket resolution within defined SLA
- Perform regular health checks and preventive maintenance
- Maintain an adequate level of security in customer environment
- Perform infrastructure upgrades when needed
Qualifications:
- Bachelor’s Degree in information security / Computer Science / Information Technology, or equivalent.
- 4-5 Years’ Experience working hands on with various security solutions
- Strong analytical and problem-solving skills, Outstanding Organization skills
- Strong verbal and written communication skills
- Advanced experience in TCP/IP, network protocols, and traffic flow
- Advanced experience in systems security, mainly Microsoft active directory and Linux
- Advanced experience in endpoint protection (ATP, EDR)
- Advanced experience in privileged access management
- Advanced troubleshooting skill and log analysis
- Advanced experience in firewalls and access control
- Advanced experience in cloud technologies, preferably Azure
- Basic vulnerability management skills. Working knowledge of Tenable.SC/IO, Nessus
- Basic project management experience
- Experience in incident response and analysis.
- Experience in use case definition and collaborating with SOC and SIEM Engineering teams
- Experience in reporting
Professional Certifications- Preferred
- CISM/CISA/CISSP
- CCNA/CCNP/CCIE
- ITIL
- AWS/Azure cloud certifications
- Microsoft SC
- Microsoft SC 200 - Microsoft Certified: Security Operations Analyst Associate
- Certified Ethical Hacker (CEH) - Good to have
- F5 Certified BIG-IP Administrator/ F5 Certified Technology Specialist, Application Security Manager
- Palo Alto Certified Network Security Engineer
- VMware Technical Solutions Professional / Certified Associate
- BeyondTrust PAM / CyberArk PAM
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Annual Flights Tickets.
- Inclusive and diverse working environment.
- Flexible/Hybrid working environment.
- Open Door Policy.
Representation and Travel Requirements
- Representing Help AG SSC in events / PR
- 25%-50% travel may be required as part of the project delivery
About Us Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.
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Job Detail
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Job IdJD1414382
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned