Description

Key Roles & Responsibilities

Sales Targets & Strategy

• Meet targets that are aligned with Milaha Line\'s sales and marketing strategy
• Explain volume/ revenue variance against targets to Container Shipping Management
• Engage in customer/ market identification and segmentation
• Keep a close watch on industry/ market developments within the region and work with Manager - Milaha Line on an action plan
• Coordinate with Customer Service Team to establish and maintain customer and competitor profiles

Sales Planning

• Identify and develop opportunities for new business and revenue high grading for existing customers, and understand exact customer requirements
• Plan weekly sales appointments

Sales Execution

• Perform a variety of sales calls as per the plan, including face to face calls, and negotiate/secure business to maximize utilization of assets and revenue. Conduct client visits to maintain and develop relationships, and ensure customer satisfcation.
• Display in-depth knowledge of all Milaha Line\'s sea and land based products/ services
• Communicate and handle sales leads with other Milaha/agency offices
• Ensure all customer enquiries (incl tenders) are handled in a timely and efficient manner

Post-Sales Activities

• Communicate and follow up requirements (including pricing and contracts) internally with Customer Service and Operations, and update customers accordingly
• Ensure accounts receivable status of customers is monitored on a weekly basis, and any collection issues are addressed. Communicate credit applications to Senior Manager - Commercial/ Corporate Finance
• Ensure all customer inquiries (including tenders) are handled in a timely and efficient manner

Others

• Engage and participate in relevant marketing activities such as exhibitions, conferences, trade events and other initiatives
• Use existing systems and tools to record, track and report activities. Follow processes and procedures to ensure compliance with legal, regulatory and other standards when engaging into agreements with customers.
• Implement and maintain within their area of responsibility and accountability, compliance to all Milaha Health & Safety, Security, Environment and Quality policies, manuals, procedures, laws, regulations and standards.
• Actively contribute and participate in Milaha Health & Safety, Security, Environment and Quality consultations, training and initiatives.
• Perform other job-related duties as assigned.

Qualifications

Education & Professional Qualification:
Bachelor\'s Degree

Professional Experience:

• 5-7 years in commercial positions
• Sales competence

Geographic Experience:
Minimum 4 years in a leading shipping company within same business segment

Computer Skills:
Good knowledge of Office and web applications, ERP

Language Skills:
Business fluent English

Market/Industry/Functional Knowledge:
Strong knowledge of the line industry - ISC/Gulf in particular
Strong knowledge of sales and marketing techniques

Job : Professional

Organization : Line Commercial Office

Job Posting : Dec 3, 2023 Unposting Date : Mar 2, 2024

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