Job Description

The Sales Coordinator - Credit Cards & Banking Products is responsible for managing end-to-end coordination of credit card and banking sales activities, ensuring smooth interaction between field sales teams, team leaders, operations, and partner banks. The role focuses on driving productivity, maintaining data accuracy, improving conversion ratios, and supporting management with actionable insights.

Roles & Responsibilities -Sales Operations & Coordination

Coordinate daily sales activities for credit cards and other banking products. Monitor individual and team-wise performance against assigned targets. Ensure proper follow-up on pending applications, documentation, and approvals. Support team leaders in planning daily sales activities and manpower deployment.
Application & Process Management

Verify application completeness before submission to banks. Track application status including approvals, declines, and discrepancies. Coordinate with operations teams to resolve bank queries and pending cases.
Bank Relationship Management

Maintain strong working relationships with partner banks and channel managers. Communicate bank policy updates, campaigns, and eligibility changes to sales teams. Escalate operational or approval issues to relevant bank contacts.
MIS & Reporting

Prepare daily, weekly, and monthly sales reports. Maintain accurate MIS on logins, approvals, activations, and payouts. Share performance insights and corrective action plans with management.
Compliance & Quality Control

Ensure adherence to UAE banking compliance, KYC norms, and internal policies. Conduct quality checks to minimize rejections and audit risks. Report any mis-selling, data manipulation, or compliance breaches immediately.
Team Support & Discipline

Assist in onboarding and coordination of new sales staff. Track attendance, punctuality, and reporting discipline of the sales team. Act as a point of escalation for field-level operational challenges.
Process Improvement & Initiatives

Identify gaps in sales workflow and suggest process improvements. Support rollout of new banking products, incentives, and campaigns.
Key Performance Indicators (KPIs)

Monthly sales target achievement Approval and activation ratio Reduction in rejection and pending cases Timeliness and accuracy of MIS reporting Compliance and audit score
Skills & Competencies

Strong understanding of UAE credit card and banking sales processes Excellent coordination and follow-up skills Advanced knowledge of Excel / Google Sheets Strong communication and interpersonal skills Ability to manage multiple stakeholders and deadlines
Qualification & Experience

Bachelor's degree or equivalent preferred

4-6 years

experience in credit card or banking sales coordination Experience with UAE banks or DSAs is mandatory
Compensation & Benefits

Competitive fixed salary Performance-based incentives Growth opportunities into operations or sales management roles
Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED4,000.00 per month