Each one of us brings something different to Vistra, working as one team to deliver the right solution.That\'s why our clients choose to work with us - the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

Why Vistra

At Vistra, we believe our clients\' businesses and people can make a difference in the world. That\'s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders - by doing what we do best: reducing risk and enhancing efficiency.

We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:

• Governance, Risk and Compliance
• Advisory and Transaction Support
• Finance, Accounting and Administration

We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills - to seize your opportunity and help make a difference in the world.

You can also check out our and our to get a sense of Vistra\'s culture and our values.

So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.

Our opportunity for you:

Vistra Middle East is currently recruiting for a Senior Relationship Manager.

Key Responsibilities

• Be responsible for the daily administration of a complex portfolio of international private and corporate clients, taking ownership of the client relationships, acting as the principle point of contact within Vistra and acting on instructions given by the client in a timely, accurate and professional manner
• Actively contribute to growth of the client portfolio
• Actively contribute to the team\'s revenue targets
• Conduct thorough Compliance-led assessments of the client on an annual basis and ensure any identified gap in our files are remediated as soon as possible
• Knowledge about UAE free zones, offshore companies and corporate secretarial services including but not limited to economic substance filings, drafting resolutions, conducting board meetings, annual general meetings and draft minutes.
• Familiar with bank account opening procedures
• Liaise with clients to assist with incorporation of Abu Dhabi Global Markets and Dubai International Financial Centre companies, free zone and offshore companies, provide on-going services such as attestations, renewals, statutory and regulatory filings, corporate secretarial services and other day- to- day operations.
• Service clients through means of in-depth knowledge of a client file and the jurisdiction requirements promptly, efficiently and cost-effectively
• Attend meetings and/or calls with clients to appropriately explain Vistra\'s services and jurisdictional offering as and when requested
• Take ownership of responsibilities given and independently handle tasks
• Assist with the good and efficient management of the team\'s working capital ensuring invoices for own client portfolio are raised promptly, following up on any outstanding invoices regularly, managing the debtor list proactively
• Knowledge and understanding of compliance requirements, onboarding/KYC and provide appropriate guidance to clients
• Timely follow-up on client requests within a 48hr response window
• Provide appropriate and timely reporting on compliance and regulatory issues to the business
• Reporting to the management on various operational matters, and escalate any client issues
• Regularly populate time sheets and complete required file reviews pertaining to client entities on a timely basis

Attributes/Technical Skills

• Ability to plan and execute multiple mandates in a timely manner
• Keep up-to-date on industry-relevant legislative changes and take relevant actions
• Maintain up-to- date client correspondence files, official documents and database
• Ability to communicate to clients independently with an appropriate level of diplomacy and solution driven mindset
• Ability to identify opportunities for operational improvement and take the initiative to drive change.
• Positive attitude and approach
• Excellent interpersonal skills with the ability to communicate with people at all levels
• Highly organised, with the ability to understand the needs of the client and match those needs to the provision of an exceptional service
• Natural aptitude for high level analysis and critical approach to all client matters as well as a proactive, problem solving mind set
• Ability to multitask
• Experience of working independently, with the ability to maintain self-motivation and be consistently pro-active
• Concern for accuracy, quality and attention to detail

Relevant Experience

• Minimum experience of 5 years in administering companies in the corporate services industry and relevant company secretarial experience

Education/ Memberships

• Bachelor\'s degree in Commerce, Business administration or similar, Company Secretary

Computer Skills

• Proficiency in Microsoft Office

Languages

• Excellent command of both written and spoken English

Join US!

Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It\'s the same to you.

Make a difference - seize your world of opportunity with Vistra!

LET\'S GROW TOGETHER.

Bring Your Whole Self to Work

We\'re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.

Location:

Dubai, AE

Department: Corporates (B404006)

Vistra