Job Description

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This position is accountable for managing highly complex multi-functional and/or multi-company product or services program customers, such that they experience the best program execution possible, and Schneider's sales opportunities are maximized. Works directly with the customer to define scope and measurement of program deliverables. Maximizes program pay back within the program scope, budget, and schedule constraints. Directs all planning and monitoring of the activities required to meet program goals including completion of program deliverables during all defined stages.

Key Responsibilities:

Working with stakeholders to define project goals, scope, and deliverables. Cooperate and communicate effectively with Maintenance Service Leader and other warranty team participants to provide assistance when needed. Identifies critical technical problems, identifies corrective actions, and follows through to completion. Identifying and mitigating risks, and ensuring the final deliverables meet quality standards. Manages the relationship between warranty team and all functional areas critical while maintaining an understanding customer claims from customer perspective. Directs all planning of and monitors the activities required to close customer claims. Purse expected leads and manage customer variation requests in terms of coordination, monitoring, scheduling, and budget till closing the project with customer. Negotiating with suppliers and vendors to ensure the best contracts. Provides primary interface and communication between the internal functions, outsourced activity, and the customer. Participates with other program managers and other functional areas in determining the business plan and project priorities, resource needs, and budgets based on the program commitments. Works with functional manager to establish projections of expected pipeline during warranty period and after. Follow-up, monitor and control the progress of the services provided to the customer and take appropriate preventive or reactive actions.

Qualifications:

Education:Holding a bachelor's degree of Electrical Power.

Experience: 3-4 years of experience in the electrical field.

Proficiency in English and Arabic.

Clear customer communication (verbal/written), conflict resolution, and stakeholder coordination.

Strong attention to detail and the ability to manage multiple tasks simultaneously.

Strong communication and presentation skills, self-motivation, ability to work independently but also in a team.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.


IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.


We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.


Become an IMPACT Maker with Schneider Electric - apply today!


EUR36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations



You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here



Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.