As the Senior Program Manager, you will be responsible for the successful delivery of complex healthcare technology initiatives including AI systems, data platforms, clinical transformation, and business change programs. The role requires strong leadership in stakeholder engagement, vendor-driven product delivery, and in-house team coordination. You will lead strategic implementations at the head office level and ensure the successful rollout of technology solutions across multiple healthcare facilities
Contract Duration:
6 months (with potential for extension based on project needs)
Key Responsibilities
1. Program Delivery and Excellence
Lead the end-to-end delivery of complex programs composed of multiple, interdependent project streams--including AI-driven tools, clinical systems, and enterprise data platforms
Ensure effective coordination and integration across workstreams to maintain alignment with overarching program objectives and timelines
Drive cross-functional collaboration across internal teams and external partners to deliver unified, scalable solutions across regional offices and healthcare facilities
Apply best practices in program and project management, maintaining strong oversight of dependencies, milestones, scope, and budget across all streams
Identify and mitigate risks early, resolving cross-stream issues and navigating delivery challenges in high-pressure, resource-constrained environments
2. Strategic and Commercial Management
Partner with executive leadership to drive strategic initiatives aligned with organizational goals
Develop and present business cases, benefit realization frameworks, and investment plans
Engage in pre-sales activities to define delivery scope, timelines, cost estimation, and resourcing strategies
3. Vendor and Product Delivery Oversight
Manage delivery of third-party vendor solutions, including coordination of implementation schedules, integration requirements, and contractual compliance
Drive procurement and contracting processes, including RFPs, vendor selection, and negotiation
4. Stakeholder and Executive Engagement
Maintain strong communication and trust with senior client executives and internal stakeholders
Facilitate steering committee meetings, stakeholder briefings, and program reporting with clear escalation pathways
5. Governance, Risk, and Financial Management
Define and implement governance models across the program portfolio
Track financial performance, budgets, and forecasts, ensuring tight cost control
Maintain visibility of risks, dependencies, and mitigation strategies across implementations
6. Leadership and Collaboration
Act as a responsible leader, fostering a collaborative culture among in-house teams
Coordinate efforts across clinical, functional, and technical groups to ensure program success
Champion continuous improvement and innovation in delivery methods, tooling, and processes
Core Competencies
Bachelor's degree in Business, Healthcare Administration, Engineering, or related field (Master's preferred)
PMP or equivalent program management certification
Over 15 years of experience managing large-scale programs, including more than 5 years specifically in healthcare IT or digital transformation initiatives
Proven track record of implementing solutions and successfully rolling out technology across distributed healthcare facilities
Experience with vendor-led product implementations and complex in-house delivery models
Strong background in procurement, contracting, and project cost management
Effective communicator and negotiator with experience engaging senior executives and steering committees
Familiarity with healthcare regulatory frameworks, digital health, AI integration, and clinical systems
Strong communication skills with fluency in English and Arabic (preferred)
A high degree of flexibility to adapt to shifting client priorities and agility in shifting between various projects and teams
Ability to articulate strategies and insights with precision, ensuring messages resonate with our global clients
Demonstrated leadership in diverse group settings and adaptability to evolving project landscapes
Excellent track record of project/team leadership and related achievements
Ability to take ownership of project module structuring and planning work to deliver desired results
Ability to conceptualize and communicate strategic solutions to other team members and senior clients
Intercultural competence and experience of working in more than one country and/or multi-cultural teams is a plus
Disclaimer:
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