Job Description

Job Title INT

Description

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.
We're in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.
We're well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.
Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.
What you'll do
Identify changes into policies and to introduce initiatives that streamline processes to support sustainable growth. Responsibilities include:
Custodian of all company policies relating to operations including refunds, cancellation, blocking policies, etc
Liaison with cross functional teams to effectively drive policy changes
Identify best practices across markets and expand across network
Timely audit of policies, set guard-rail metrics and ensure a tight monitoring around kpis
Recommend policy changes that support company objectives / goals
What you'll need
Experience in project management
Strong skills in stakeholder management
A sound understanding of operations and ability to comb through large data sets to find actionable insights to drive business goals
Educated to BS level (or equivalent) or higher
Proficiency in Microsoft Office and SQL (with Strong presentation skills)
3+ years of experience in professional environment
Strong analytical and communication skills (both verbal and written)
Where you'll be
Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
You'll be working in the location you're hired from. Due to legal and compensation considerations, you will need to be based out of the country you're hired from as your primary work location.
What we'll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:
Be part of a Remote-First organisation
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including: gym, health club and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day

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