Job Description

Overview:
JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com
We are seeking an accomplished, relationship-driven Senior Partner Manager with deep experience in partner management and channel development within the SaaS industry.
You will shape and execute our partner ecosystem strategy for MEA & APAC, building high-impact alliances with global/regional system integrators, procurement consultants, resellers, and complementary technology providers. This role requires strategic thinking, procurement-tech domain knowledge (good to have), and the ability to drive measurable revenue growth through partner-led and co-sell motions.
You will work closely with our sales, alliances, and professional services team to focus on ensuring that focused partners are fully engaged, recognize JAGGAER as a preferred and collaborative partner, and that together, they deliver an outstanding customer experience.
As a Senior Partner Manager, you are key in strengthening JAGGAER's partner business and in contributing to our continued SAAS revenue growth targets. Principal Responsibilities:

• Develop and execute partnership strategies and business development plans to drive growth, including joint business development initiatives, co-marketing campaigns, and co-selling motions.
• Build and deliver joint go-to-market plans that drive measurable commercial results and maximize mutual return on partnership.
• Educate JAGGAER Partners on delivery methodology, leading practices to drive alignment between partner scoping/staffing and JAGGAER professional services.
• Collaborate with sales and JAGGAER regional alliance directors in deciding the right partner based on current capability.
• Serve as a conduit between partners and various internal JAGGAER Teams, acting as the single point of contact and escalation (PS, Alliances, Marketing, Sales, Product & Technology, etc.)
• Navigate complex partner organizations to align, enable and support partner growth.
• Manage relationships with regional partners in MEA and APAC.
• Promote partner business development with assigned partners.
• Co-Develop business plans with partners to achieve revenue commitments, & measure partner performance. Run and participate in QBRs/EBRs.
• Assess, own, and maintain partner capability information. Use this to create partner enablement plans (delivery capability gap, training etc.)
• Follow up the Training/On-boarding status and the quality of deliveries by the partners, identify deviations and obtain feedback from customers and internal teams.
• Incorporate JAGGAER and customer feedback into a partner performance card and use it to drive continuous performance improvement.
• Work closely with alliance directors, sales, and professional services to monitor the sales funnel and align on resource capacity.
• Drive regular communications with partners to address active engagement and practice/delivery action items.
• Contribute to continually improving our partner services and how we measure and report on success.
• Overall ensure the partner is enabled to implement JAGGAER.
• Work to achieve the objectives set up for the partner success and alliances function and you as the individual.
• Work with the partner delivery teams to develop success stories and case studies on joint successful projects. Position Requirements:

• 5+ years of experience in partner, alliance, channel management, or business development roles.
• 2+ years of direct experience managing alliances and channels in the technology/SaaS industry.
• Proven track record driving revenue through alliances with:

o Global and regional SIs
o Resellers
o Niche Consultancy firms
o Technology integration partners

• Experience in SAAS delivery, services sales, and stakeholder management.
• Outstanding written and verbal communication skills.
• Excellent time management and interpersonal skills.
• Self-starter and able to take ownership of new initiatives; ability to see through to closure or proposed solution.
• Relationship and senior stakeholder management.
• Knowledge and understanding of the various JAGGAER platforms and solutions (is a plus).
• Background or experience in Professional Services and an understanding of implementation and/or partner services is strongly preferred.
• Knowledge of salesforce is a strong plus.

• Arabic language skills are a strong plus.
• Up to 30% travel may be required.

What We Offer:
At JAGGAER you'll find great benefits, empowering culture, flexible work environment, much more!
Apply now and be part of our success!
Our Values - T.E.A.M
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them-the way we collaborate, innovate, solve problems and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies

• Transparency - Openness Builds Trust: Candor strengthens relationships, speeds decision-making, and ensures problems are solved together--with customers, teammates, and partners.
• Entrepreneurial Spirit - Own It, Drive It, Make It: A scrappy, customer obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth
• Accountability - Thumbs In, Not Fingers Out: We take responsibility ourselves before pointing elsewhere
• Metrics-Driven Results - Outcomes Over Activities: Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.

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Skills Required