Job Description

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Role : Senior Operations Officer - WFO
Location : Abu Dhabi
Role Purpose:
Maintain tight and high quality Operational and Administrative controls
Key Accountabilities of the role

• Oversee team operations to maintain high standards of accuracy and control, ensuring error-free execution of high-value transactions and minimizing financial and reputational risks.

• Monitor and ensure timely processing of finance transaction requests via BPM Workflow System and WFOServices email, aligning team performance with agreed turnaround times.

• Supervise, scrutinize and verify finance disbursement documentation across multiple products, ensuring adherence to approval protocols, Sharia compliance, and system accuracy before final authorization.

• Supervise and approve all AED/FCY fund transfers, settlement transactions and miscellaneous instructions ensuring compliance with internal policies and Sharia guidelines

• Manage daily reconciliation of MAP and GL accounts, including Khalifa Fund/MOPA, validate MIS accuracy, and escalate unresolved items to relevant stakeholders.

• Manage the maintenance and reconciliation of commodity trade records, ensuring timely broker fee payments and alignment with MAP account balances.

• Review and validate daily control reports, ensure proper document archiving, and enforce adherence to service delivery standards and regulatory policies, deferral follow up/escalation done if required

• Ensure strategic support to international branches is given and Review documentation for new syndication/structured deals and amendments, ensure timely issuance of notices, and claim agency fees as applicable.

• Review with External legal and internal legal counsel together with Sharia for the documentation and product structuring for mega and Syndication deals

• Lead the identification and resolution of transactional discrepancies, ensure prompt escalation of exceptions, and uphold compliance with ADIB policies and procedures.

• Promote awareness of Business Continuity Plan (BCP) provisions and collaborate with the BCP Coordinator to ensure team preparedness and operational resilience

• Regularly assess operational workflows and recommend improvements to enhance efficiency, control, and service quality.

• Encourage continuous learning by actively participating in and facilitating training programs, mentoring junior staff, fostering a culture of growth and excellence, and ensuring cross-functional training among team members

• Ensure timely submission of month-end MIS to FCD and resolve inquiries from counterparties and business units effectively.

Specialist Skills / Technical Knowledge Required for this role:

• Leadership/Team Wok/Good Communication skills/Highly organized
• Master/Bachelor Degree in Banking and Accounting -

5-6 years of Banking experience in the Finance origination and after sales service including Syndication Operations

Skills Required