Job Description

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MAIN OBJECTIVE OF ROLE
To execute daily compliance checks to ensure that passenger-related data submitted to government authorities is accurate, timely, and fully compliant with local and international regulations, safeguarding the airline from legal exposure, financial penalties, and reputational damage due to data irregularities, while supporting evolving regulatory requirements in areas such as Advance Passenger Information (API), Passenger Name Records (PNR), and Entry/Exit Systems (EES).
KEY RESPONSIBILITIES

• Conducts daily reviews and audits of regulatory data submissions to verify accuracy and completeness of passenger data provided to authorities across all destinations.
• Ensures compliance with API, PNR and other regulatory data mandates issued by UAE and foreign government entities.
• Coordinates with internal departments (Airport Services systems, Security, IT, Network Planning, Reservations, etc.) to identify and correct system or human data errors.
• Acts as a first line of defense against potential compliance breaches by flagging inconsistencies and initiating corrective actions proactively.
• Monitors system interfaces to ensure proper configuration and data integrity across airline platforms (DCS, reservation systems, etc.).
• Assists in preparing and submitting regulatory reports to border control entities as required.
• Supports the implementation of enhancements to ensure continuous improvement and readiness for future compliance requirements (e.g., new government systems or formats).
• Collaborates with Legal, Compliance, and external authorities during audits, investigations, or data inquiries.
• Oversees and administers requirements within flydubai verification systems and supervise its day-to-day operations with network airport teams and contractors, ensuring travel rules and regulations are up to date.
• Liaises with all authorities in the network and act as a single point of contact for all data related requests and investigations for flydubai.
• Develops and maintains relationships with third-party service providers to ensure that they comply with regulatory requirements related to passenger API data and travel regulations
• Identifies, develops and builds automation solutions reducing manual intervention using available applications, raising productivity and consistency.
• Generates globalised monthly reports on travel document data compliance for global airports supporting strategic evaluation of service provider performance against measurable contract specifications.

QUALIFICATIONS

• Bachelor's Degree (3+ years)
• Bachelor's degree in Aviation, Business Administration, Information Systems, or a related field.
• Fluent in English & Arabic
• Experience working with government authorities or national border control units is an advantage.
• Familiarity with DCS, reservation systems, and airline data flows preferred
• Years with qualifications: 2 - 4 years

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

Skills Required