Company Description

Join the UAE\'s largest bank and one of the world\'s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.



JOB PURPOSE:

Role is responsible for handling daily activities related to CAD Ancillary services and supporting all internal stakeholders in processing applications & delivering timely results. Furthermore he/she is responsible in identifying potential risk elements & red flags and timely reporting to concern team for further review & action to avoid any potential losses to the bank. Liaise with all internal stakeholders including business unit to ensure timely execution & completion of daily submission process.

KEY ACCOUNTABILITIES:

• Managing day-to- day volume flows for CAD Ancillary activities and ensuring that they are processed within the agreed turn-around-time & SLA\'s.
• Full completion of daily assigned activities for successful initiation of business applications as per agreed deadlines, RFT measures and business commitments ensuring smooth operations, with \'Minimal\' errors / corrections.
• Develop a good understanding of the overall KYC onboarding process, conduct Name screening & Adverse Media searches, analyzing customer risk profile prior to onboarding new customer.
• Processing Account Opening Applications and Account maintenance activity as per Compliance Due Diligence guidelines & bank policy.
• Conducting proper due diligence while listing new companies under Non-Target Market List, coordinating with Credit, Fraud & Quality teams to ensure timely execution of all company suspension request based on the feedback received.
• Reviewing and validating authenticity of documents before proceeding with the requests. Identifying red flags and reporting cases to Line Managers & Fraud Referral team for necessary action.
• Managing the workflow and timely submissions to the final approvers for further review and task completion.
• Liaising with Third party vendors & Operations units for Dealer commission pay-out & reconciling data on monthly basis, monitoring RTA central valet & reporting to Business and Product team once the prepaid balance goes low for RTA registration service linked with Auto loan processing.
• Providing timely support to CAD Lending team by executing all ancillary activities which includes raising UAE FTS request, DDA Set-up, passing collateral entries in T24, raising EIRC request for lending products sourced against Fixed Deposit, placing new Fixed Deposit & Lien request, providing Name screening results, etc. for meeting the business requirements & bank objectives.
• Providing full coordination with Banca Ops, including the coordination with the external providers and Servicing team to complete the request (New Business & Servicing).
• Supporting the team to complete all the internal parameters (Follow up). Preparing and publish MIS.
• Updating internal requirements, KYC & RPQ documents, on BPMS system.
• Reviewing and distributing the Prospect and Actual Claw Back cases among the team in coordination with the external Providers.
• Under the bancassurance portfolio all the clients signed up for long term policies (5 years, 10 years, 15 years) business support staff Processing servicing and follow up with our DST Servicing team, to cater the client with best of the FAB values.
• Regular tracking on case status and appropriate recording on daily trackers, to ensure business processing is within agreed TATs.
• Work in close & continuous collaboration with all internal stakeholders to achieve predefined objectives and resolve any issues during daily task review, escalation management etc.
• Embrace continuous changes & challenges, handle various initiatives and ad hoc projects as assigned by line managers & senior management.
• Identify opportunities for continuous improvements, participating in RPA\'s and support digital technology teams with UAT & BVT testing.
• Adhering to the bank policies & procedures, adapting to best business practices, working withing the frame of employee code of conduct, clean desk policy and being vigilant all the time.

Qualifications

Minimum Qualification

• Bachelor\'s degree or Higher in Business, Commerce, Accounting and Finance or related discipline.
• Requires good convincing and negotiating skills.
• To build and maintain effective business relationship with all colleagues.

Minimum Experience

2 - 2 years\' relevant experience in the banking sector with at least 2 years in similar positions.

First Abu Dhabi Bank