Job Description

Please Read Carefully Before Applying

We are looking for an experienced, confident, and service-driven

Senior Medical Receptionist

to join our team at

The Hundred Wellness Centre

. This role requires exceptional professionalism, strong communication skills, and the ability to manage front-desk operations in a medical and wellness environment. The ideal candidate is warm, reliable, organized, and committed to delivering an outstanding client/patient experience.

Please note:

A

7-day mandatory trial period

is required before onboarding. Kindly

submit your updated CV along with a recent professional photograph

. We encourage you to

read through the responsibilities and learn more about our centre

before applying.

Only serious applicants

who are aligned with our values and available to join

immediately

will be considered. Please ensure that you are comfortable with the

salary range

before submitting your application.
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Key Responsibilities

Greet and welcome all clients/patients with warmth and professionalism, ensuring a smooth and reassuring front-desk experience. Answer incoming phone calls and handle general inquiries with accuracy, confidence, and strong service etiquette. Respond to client/patient emails promptly and follow up on wellness-related inquiries with attention to detail. Manage appointment bookings, schedule changes, and confirmations with efficiency and minimal errors. Prepare invoices, insurance claim forms, and process payments with accuracy and adherence to clinic procedures. Maintain, update, and organize client/patient records through our data entry system, ensuring confidentiality and compliance. Coordinate the daily schedules of doctors, therapists, and instructors to ensure seamless clinic operations. Update and manage weekly class schedules across internal systems and client-facing platforms. Monitor, track, and replenish office and clinic supplies to support uninterrupted workflow. Deliver exceptional front-desk service, maintaining a calm, professional, and client-centered environment at all times. Guide clients/patients in using the Body Composition Analysis machine and assist them with the infrared sauna. Receive payments, generate credit card reports, and reconcile petty cash at end of day with high accuracy. Handle client/patient feedback and resolve concerns professionally, escalating matters only when necessary. Identify operational gaps and support process improvements to enhance client experience and workflow efficiency. Carry out additional administrative and clinic-related tasks as assigned to support daily operations.
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About Us

The Hundred is a holistic wellness destination rooted in the heart of Dubai. Our centre integrates the best of movement, nutrition, and health to inspire meaningful change. Learn more about our story and offerings at www.thehundred.ae.

Job Type: Full-time

Pay: AED5,000.00 per month

Education:

Bachelor's (Required)
Experience:

customer service : 5 years (Required)
Language:

Tagalog (Required)
Location:

* Dubai (Required)