Senior Manager African Commodity Sales – Sub Region Africa

Dubai, United Arab Emirates

https://www.mncjobsgulf.com/company/hapag-lloyd

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Job Description

Reports to Director Sales (Sub-region Africa)
Overview:
The African Commodity Sales Senior Manager is responsible for developing and implementing cross-trade strategies to drive revenue growth, improve customer satisfaction, and increase market share in the Africa sub-region. The role will serve as a critical bridge between the X-Trade office and African Origins, working closely with traders, suppliers, and other stakeholders to drive business growth and success. This role will play a key part in creating an Africa community around the world, fostering strong relationships with traders, suppliers, and other stakeholders to drive business growth and success.
Responsibilities:

Develop and implement cross-trade strategies to achieve sales targets and maximize customer satisfaction
Analyze sales performance data to identify trends, opportunities, and challenges
Build and maintain strong relationships with key traders, suppliers, and other stakeholders to drive business growth and success
Develop and maintain a deep understanding of the African commodities market to inform strategies and optimize revenue growth
Collaborate with sales teams to develop and implement upselling and cross-selling strategies to increase revenue and improve customer satisfaction
Identify areas for improvement and implement changes to optimize cross-trade and export processes

Qualifications:

University degree in Business Administration, Sales Management, Marketing or related field preferred
10 -12 years of work experience in sales management or related field, with a focus on inland sales, preferably in the shipping or logistics industry
Advanced English. Other languages desirable. Industry knowledge (shipping).
Excellent communication and leadership skills.
Proven track record of sales excellence and team management, with a focus on driving revenue growth and improving customer satisfaction
Familiarity with Hapag-Lloyd's systems and processes.
Sales analytics and reporting
Strong understanding of the African commodities market, including trends, prices, and trading patterns
Project management.
Experience in building and maintaining strong relationships with traders, suppliers, and other stakeholders
Frequent travel to African counties to meet teams and customers
Strong networking and relationship-building skills, with the ability to build and maintain strong relationships with stakeholders around the world
Proven leadership experience having successfully managed teams,
Exceptional ability to inspire and motivate people.
High customer and results orientation, with a focus on driving revenue growth and improving customer satisfaction
Experience in negotiating and delivering results, with a focus on achieving sales targets and improving sales performance
Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions
Ability to work in a fast-paced, dynamic environment, with a focus on building strong relationships and driving business growth.

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