Job Description

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Job Title: Senior Insurance Officer
Posting Start Date: 12/16/25
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Purpose of the Job
The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager - Insurance Claims and the Manager - Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function.

Claims Support

• Assist in collecting and validating documentation for insurance claims.
• Maintain claims tracking systems and ensure timely updates.
• Support the preparation of claims presentations and submissions to underwriters.
• Coordinate with stations and internal departments for claims notification and follow-up.
• Contribute to monthly and quarterly claims reporting and dashboards.

Policy Management Support

• Help gather and organize data for local policy renewals, including sum insured and limits.
• Maintain the Global Insurance Policy Register and ensure data accuracy.
• Assist in preparing renewal summaries and policy status reports.
• Track mandatory insurance requirements and support policy optimization efforts.
• Distribution of Insurance Certificates to relevant Stations and Stakeholders.

Contract Review Assistance

• Log and track contracts and tenders received for insurance review.
• Support documentation and follow-up with brokers on coverage clarifications.

Reporting & Analysis

• Compile and format data for dashboards, reconciliations, and management reports such as Monthly Declarations to Finance
• Maintenance of the Enhanced Liability Contract Database
• Identify data inconsistencies and support resolution with relevant teams.

Training & Awareness

• Assist in organizing training sessions and awareness campaigns.
• Help prepare materials and communications for internal stakeholders.

Administrative & Coordination Tasks

• Coordinate Premium Payment processes such as raising Purchase Requests (PR's) and ensuring the insurance premium payments are processed correctly via the Procurement System (Ariba)

Skills Required