Job Description

Minimum 10 years of work Experience is a must with minimum of 2 years experience in UAE. ATTITUDE:

• WORK ETHICS - The attitude must clearly reflect the desire to serve the guest and to prioritize his needs in all situations. The primary goal is to satisfy the guest needs within the limits of the profession and continuously working on new and better ways to do so.
• COLLEAGUE RELATIONSHIP - good attitude not just towards the clients but also with the colleagues. Working harmoniously with teams are self-explanatory. Practice common courtesy and respect other people.

BEHAVIOUR:

• Greeting. One of the way is how the guest is being greeted - the guest be greeted with 30 sec of arrival. It is appropriate to address the guest Miss, Mrs or use the first name. Addressing guest by name is at the heart of any strategy that values customer experience when they enter the door. What does the person experience mean? Means treating customer not like "costumers" but as people with wants, needs , hopes and desires.
• Meet and walk the guest to the treatment station checking if the guest prefers something to drink or has any other requirements like taking the coat, bag or showing where is the rest room is.
• Carry out a detailed consultation with every guest (new or regular) before starting the service.
• Make professional recommendations before starting the treatment.
• Explaining which products will be used and why, during the treatment.Upselling adds on to the service.
• Demonstrate confidence and technical ability to perform all services.
• Engage in professional conversation with the guest.
• Educate the guest how to maintain the nails at home.
• Attempts and succeeds to re-book the guest next visit
• Thank and invites the guest to return.
• Ensure that each guest leaves the salon feeling better about himself

WORK KNOWLEDGE:

• Provides individualized hair services and treatments that meet the clients' needs and expectations
• Educates clients on Salon products, services, and treatments to assist them in maintaining their style
• Serves as an expert in hair analysis, maintenance regimens while staying current in style and technique
• Promotes all Salon products, services and treatments
• Remains current on certifications and new trends in the industry
• Maintains work stations to salon standards

EDUCATION: 10 years of experience is a must in the same field and industry.

• Truly believes on going education is the key to success
• Attends all required trainings.
• Makes an effort to utilize and perfect all the techniques learned.

PROFESSIONAL IMAGE: Is the image we project about ourselves and one must follow certain rules in order to maintain a professional and impeccable image:

• Consistently wear clean and ironed uniform that is compliant with the company dress code policy.
• Finished and arranged hair.
• Manicured nails (no chipped polish allowed)
• Appropriate and professional make up
• Clean and appropriate ballerina shoes. Sandals, boots, sport shoes and flip flops are strictly prohibited.
• Proper socks and undergarments are to be worn at all times.
• Appropriate accessories to enhance professional image
• Impeccable personal hygiene (regular shower, application of deodorant and any other actions needed to eliminate unwanted odors is such occur).

ATTENDANCE:

• Work days and hours as per the schedule
• Arrival 15 min before duty starts
• Consistently ask for authorization before leaving early or mandatory
• Provides to management adequate notice if time of is needed
• To be prepared and on time for any scheduled trainings classes and seminars.

INTERPERSONAL SKILLS:

• Ability to interact positively with the guest and other employees at all levels.
• Ready to compromise and offer assistance when it comes to team effort.
• React sensitively to the needs and behavior of others
• Dealing friendly and pleasantly with guests and other team members.
• Ability to self- control emotions under adverse conditions and stress.

FLEXIBILITY:

• Open for new ideas and methods
• Conforms is necessary to new situations
• Open and excited to attend advanced training classes
• Easily adapts to and utilizes new or advanced techniques
• Shows flexibility in schedule hours
• Offers assistance to other departments if necessary
• Respond positively to authority

EFFORT:

• High level of work motivation and effort.
• Using physical and mental energy to accomplish goals
• If already trained in tasks, only need to be asked once to perform
• Maintain accountability for actions.

TECHNICAL PROFICIENT: The ability to apply technical skills and knowledge required in your job to achieve the expected results. Job Types: Full-time, Contract Salary: Up to AED6,000 - 8,000.00 per month Job Type: Full-time Salary: AED6,000.00 - AED8,000.00 per month