Job Description

Overview

Join the Global Markets IT - Front Office eFX squad team, responsible for providing comprehensive IT services to the Global Markets team. This squad manages support, change requests, and projects for Global Markets. The e-FX FO Support Analyst will be key to defining and owning strategic initiatives for e-FX support, including pricing, risk management, and distribution connectivity.

Key Responsibilities

End-to-End Initiative Ownership:

Take ownership and accountability end-to-end for various initiatives, including analysis, developing requirements, reviewing technical and functional designs, building, testing, and ensuring proper closure.

Support & Operations:

+ Be part of the team managing the operational and technical delivery of business requirements. + Manage the day-to-day operations of initiatives and their global marketing, working closely with e-FX client services, GM sales, and product services.
+ Assist in supporting the Market Data Platform and deal Straight-Through Processing (STP) solutions.
+ Manage the new product approval process for all product/platform developments.
+ Participate in and coordinate User Acceptance Testing (UAT) for new product rollouts.

Product & Strategy:

+ Assist with developing and creating specifications for new client-facing products aimed at aiding clients and trading, considering the changing regulatory environment. + Assist and influence e-FX management heads in the book of work and strategic plan for Global Markets and product offerings.
+ Ensure product offerings are at least as capable as competitor offerings by understanding the competitive landscape.
+ Ensure existing product offerings are aligned with changing market standards and technology enhancements.

Assist in developing and specifying new trader and sales platforms to effectively assist with the risk management of client flows.
+

Requirements

Experience & Knowledge

Minimum

5 years

of experience as an

eFX Front Office Support Role

. Extensive experience supporting

top-tier Treasury Systems

. Relevant work experience in a Bank or I.T. Company for a minimum of

5-7 years

. Experience in supporting

24x7 systems

is desirable. Experience with products like

Maxxtrader

and

Refinitiv

is desirable. Good understanding of the

financial markets, trading, and banking solutions

. Strong knowledge of the

Global Markets products and practices

(front-to-end: pricing, limit checks, booking, risk management). Must be

technically astute

with relevant exposure and experience with bank systems and processes. Strong proven track record of liaising with stakeholders for business requirements, specification documents, and testing processes. Hands-on experience with

testing automation - UI Path

. Basic skills in

Unix command line

and

SQL Database usage

, including basic

shell scripting

.

Education

A

postgraduate degree or qualification

in Information Systems / Engineering / Business Administration is preferred.

Skills & Attributes

Strong

analytical and problem-solving skills

. Strong record of

stakeholder management and leadership skills

. Strong

numerical skills

coupled with the ability to deliver well under pressure and tight deadlines. Good team player who can work very effectively in a

collaborative and team-oriented manner

. Must have

initiative

and a

positive work attitude

. A

quick learner

with a zeal for self-learning. Confident, eager, and willing to take on new challenges. Cooperative with good

interpersonal, negotiation, and conflict resolution skills

. Strong

verbal and written communication skills

. * Must be

detail oriented

and able to

multi-task

.