Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



The Senior Director, VCA K&Q and Staffing Lead is a key leadership role in the VCA GCC & NALP team to sell, deliver and track high impact projects to our top clients in Kuwait & Qatar and in the GCC. We are looking for a motivated individual who will lead practice management efforts and a team of consultants responsible for delivery of consulting projects across multiple markets in the portfolio, digital, risk, and managed services space. The individual will also play an active role in growing the consulting practice through development of team structures, practice disciplines, coaching and mentoring methods while ensuring standardized methodology to proposals, project delivery and project impact measurement. The role will also be responsible to manage and grow the GCC & NALP managed services practice area.

Key Responsibilities

• Lead the sales and delivery of high impact VCA projects in Kuwait & Qatar and across the GCC while resolving complex strategic problems and meeting business targets for clients
• Proactively manage Client engagements in key markets to foster value-added services growth
• Lead the planning and delivery of solutions and service line offerings into markets and clients under management, working with Solutions and Hub leaders to address client needs in the region
• Identify additional client project opportunities and lead the preparation of proposals for new client work
• Lead the market strategy development for Kuwait & Qatar in alignment with the Country Managers and the cross-function team
• Lead the business development efforts to win new VCA clients; structure & execute the multi-year engagements program with these clients
• Support GCC & NALP Consulting & Analytics leadership on project and practice economics; value-in-kind forecasts, burn rates, utilization, scorecards and to manage risk and quality of the project deliverables
• Manage the team\xe2\x80\x99s professional development and efficiency improvements
• Synthesize and manage complex project structures when required; assignment objectives, project scope, budget and project delivery
• Develop IP and knowledge sharing with consulting & data science teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients
• Play a leadership role in talent recruitment, coaching and development of consultants
• Evolve VCA staffing approach and build the right tools and processes to keep team members engaged, matching requirements with capabilities
• Manage the day-to-day requirements for the managed services practice area across GCC & NALP

Qualifications

• Minimum 15 years of experience in a financial services consulting role (combination of consulting and banking experience is highly desirable)
• Proven experience in setting up or participating in growing a practice
• Experience driving large-scale change management initiatives either in a consulting or practitioner capacity
• A combination of local/regional (GCC) and global experience in financial services is strongly desired
• Ability to develop strategies and activities to increase effectiveness of programs based on performance
• Excellent communication, story-telling and presentation skills
• A strong attention to detail and commitment to quality
• Relationship management skills \xe2\x80\x93 should be able to manage internal and external stakeholders at senior levels
• Expertise in MS Excel and MS PowerPoint to develop superb client presentations
• Group facilitation and presentation skills
• A recognized Degree qualification (MBA is preferred)
• Able to travel frequently and work on client site for extended periods across GCC
• Fluency in English mandatory. Additional language skills (particularly Arabic) are preferred.

The role requires frequent travel to Kuwait and Qatar for business development efforts, projects delivery and market development. Candidates must be willing to travel as needed and when required.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa