Job Description

Senior Director, Market Lead, Middle East & Africa
As a key member of our Regional Asia & Emerging Markets Leadership Team at Thomson Reuters; the Senior Director, Market Lead will provide strategic and operational leadership to the Sales, Pre-Sales, and Strategic Account Management teams across the Middle East, Africa and Russian regions. This role plays a pivotal role in cultivating a high-performance culture across the team. This includes setting clear expectations, ambitious goals and objectives, driving accountability, and fostering continuous development through regular coaching and feedback. The role is instrumental in managing team dynamics, motivating individuals, and ensuring alignment with strategic goals.
This high impact role is responsible for the end-to-end commercial success of the market, from lead generation and sales closure to retention and growth across the full company portfolio. You will shape and execute strategies that accelerate market share, drive short- and long-term revenue growth, and strengthen our brand's market presence.
You will thrive in a matrixed, fast-paced, multinational environment-collaborating with cross functional leaders, nurturing C-level relationships, and inspiring high-performance teams to deliver exceptional results. This is a senior people leadership role with potential responsibility for other managers.
Key Deliverables

• Achieve or exceed market revenue, net new sales, cross-sell, upsell and retention targets.
• Deliver strong Net Promoter Scores and customer experience metrics.
• Grow Book of Business through new business development and retention strategies.
• Maximize client value through renewals and upselling initiatives.
• Ensure team adherence to KPIs: activity metrics, forecast accuracy, pipeline coverage, and account planning.
• Provide actionable market feedback to inform company strategy and product development.
• People leading/managing: Performance management of a high/strong performing team in the region --leveraging data-driven insights to assess individual and team contributions, identify growth opportunities, and implement targeted development plans. By championing talent development and operational excellence, the Senior Director ensures the team remains engaged, empowered, and consistently delivers exceptional results.

About the Role
As a Senior Director, Market Lead, MENA, you will be responsible for the following:

• Strategic Leadership: Develop and execute go-to-market strategies to drive sales, market share, and retention goals. Champion the company's vision and thought leadership within the market.
• Team Management & Coaching: Lead, coach, and inspire high-performing Sales & PreSales teams. Foster a customer-focused, results-driven culture through targeted development and performance management.
• End-to-End Sales & Retention Ownership: Oversee all market commercial activity from lead generation through to sales closure, onboarding, and ongoing client retention and upsell.
• Client Relationship Management: Build and nurture strong C-level and executive relationships with key clients, acting as a trusted advisor and ambassador for the company's brand.
• Market Intelligence: Stay ahead of industry trends, competitor activity, and client needs to inform commercial strategy and ensure market relevance.
• Stakeholder Collaboration: Work collaboratively with Product, Marketing, Professional Services, Partnerships & Alliances and other internal teams in a matrixed environment to deliver seamless client experiences and maximize commercial opportunities.
• Performance Management: Monitor and report on key sales metrics, pipeline health, and team/individual performance. Prepare regular business reports and recommendations for senior leadership.
• Brand Advocacy: Represent the company at industry events, speaking engagements, and client forums to enhance brand visibility and thought leadership.
• Continuous Improvement: Identify and implement process improvements, best practices, and innovation to drive efficiency and effectiveness across the sales cycle.

About You
As a Senior Director, Market Lead, MENA, you should possess the following:

• Leadership: 5-8+ years' experience leading high-performing Sales organizations in competitive, multinational technology environments, with direct responsibility for people management.
• Strategic Acumen: Proven ability to design, execute, and adjust commercial strategies to achieve ambitious sales and retention objectives.
• Executive Communication: Exceptional ability to communicate, negotiate, and influence at C-level and senior executive level-both internally and externally.
• Collaboration: Demonstrated success operating in a matrixed, cross-functional environment and building strong partnerships with peers and stakeholders.
• Client Centricity: Strong customer orientation with the ability to understand, articulate, and solve complex client needs in the specific market.
• Analytical & Problem Solving: Advanced analytical skills to identify risks, opportunities, and drive data-informed decision-making.
• Market Understanding & Intelligence: Strong understanding and experience working within the specific market, deep client relationships and knowledge of specific market considerations.
• Presentation Skills: Strong public speaking and presentation skills, with experience representing organizations at industry events.
• Change Management: Track record of managing and executing change, mitigating risks, and driving adoption across teams.
• Education: Bachelor's degree required; advanced degree (MBA or equivalent) preferred

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What's in it For You?
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .
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